Job SummaryThe Senior Associate, Business Integration plays a critical role in supporting multiple Business Integration Managers across Pre-Default Collections, Post-Default Collections, and Risk & Compliance. This role serves as a key execution and coordination partner, leading smaller initiatives and defined workstreams, managing timelines and deliverables, and enabling effective execution through organization, communication, and analytical support.
The Senior Associate operates across concurrent priorities, partnering closely with Managers to drive progress on initiatives, surface risks, manage dependencies, and ensure timely delivery of commitments. This role requires strong project management discipline, comfort managing upward, and the ability to independently drive work while operating within defined strategic direction.
Key ResponsibilitiesInitiative & Workstream Leadership- Lead assigned smaller initiatives and sub-projects on behalf of Business Integration Managers, from planning through execution and closeout.
- Translate high-level direction into actionable plans, milestones, and deliverables.
- Own day-to-day execution for assigned workstreams, escalating risks or decision points as needed.
Delivery & Timeline Management- Develop and maintain project plans, timelines, and status tracking across multiple initiatives.
- Proactively manage dependencies, risks, and open items to support timely delivery.
- Drive follow-ups, action tracking, and issue resolution across cross-functional partners.
Manager Enablement & Upward Management- Organize and synthesize updates for Managers, including status summaries, risks, and upcoming decisions.
- Prepare materials to support leadership discussions, reviews, and governance routines.
- Act as a thought partner to Managers by proactively identifying gaps, bottlenecks, or execution risks.
Cross-Functional Coordination- Partner with Operations, Risk, Compliance, Technology, and other stakeholders to support integration efforts.
- Facilitate working sessions, meetings, and working groups to drive alignment and progress.
- Ensure communication is clear, consistent, and documented across impacted teams.
Risk, Compliance & Issue Tracking Support- Support risk and compliance-related initiatives by tracking open items, remediation plans, and due dates.
- Assist with documentation of risk assessments, controls, and mitigation activities.
- Partner with risk and compliance teams to ensure operational follow-through on identified gaps.
Analytics, Reporting & Ad Hoc Support- Analyze data and operational metrics to support decision-making and initiative prioritization.
- Produce recurring and ad hoc reporting tied to initiative delivery, risks, and outcomes.
- Support ad hoc requests and time-sensitive needs from Business Integration leadership.
Qualifications- Bachelor's degree in Business Administration or related field, or equivalent experience.
- 3-5 years of experience in business integration, operations, project management, risk/compliance support, or a related role.
- Experience supporting multiple initiatives or leaders simultaneously in a dynamic environment.
Skills & Capabilities- Strong project and delivery management skills with ability to manage multiple priorities.
- Proven ability to organize ambiguity into structured plans and updates.
- Comfort managing upward and driving accountability without formal authority.
- Strong written and verbal communication skills.
- Analytical mindset with attention to detail and follow-through.
- Proficiency with Microsoft Office tools (Excel, PowerPoint, Word)
Feeling your best helps you do your best:Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
