We are seeking a highly analytical and relationship-oriented Senior Analyst - Special Assets to join our team. This role is responsible for the delinquency management, servicing, and resolution of loans across the full life cycle, with a strong focus on real estate-secured agricultural lending loan servicing.
The ideal candidate brings a deep understanding of loan origination through payoff, including closing, servicing, modifications, defaults, and resolutions. This position evaluates and underwrites servicing and credit requests, develops well-supported recommendations, and delivers practical, relationship-based solutions aligned with borrower, investor, and regulatory requirements.
While this role primary includes management of delinquent and problem assets, it is also focused on servicing strategy, credit analysis, and life-of-loan risk management. This role serves as a subject matter expert in loan servicing, real estate-secured credit, and special asset resolution, contributing to the overall strength and integrity of the servicing portfolio.
The People You Will Work WithThe position will report directly to the Manager - Servicing and will directly work with members of the Operations, Accounting, Farm and Ranch Credit, and Legal departments. In addition, the position will liaison with external stakeholders including Seller Banks, borrowers, outside legal counsel, investors, and other counterparties.
Where and When You Will WorkFarmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. The position will be based in Farmer Mac's Washington, D.C. headquarters, the Johnston, Iowa office, or working remotely within the contiguous United States. Core business hours are Monday through Friday 8:00 am to 5:00 p.m. Central. Work outside of core hours may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events.
Primary Responsibilities and DutiesLoan Servicing & Special Asset Management- Oversee higher risk and non-performing assets, coordinating with Legal and other internal and external stakeholders as needed to deliver a resolution
- Serve as a subject matter expert for agricultural real estate secured loan servicing matters, including interpretation of loan documents, mortgages, and related collateral.
- Collaborate with internal teams and external partners to develop practical servicing and resolution strategies that balance credit risk, borrower relationships, and investor requirements.
Servicing Analysis, Recommendation, and Processing- Analyze, identify, request, and evaluate required borrower, property, and financial information to support servicing actions.
- Clearly communicate servicing decisions, terms, and conditions to internal partners and external stakeholders.
- Generate, review, and execute action-specific documentation and ensure accurate system updates to reflect approved servicing actions.
- Ensure all servicing activities, documentation, and decisions comply with regulatory requirements, investor guidelines, and internal policies.
Risk & Portfolio Support- Act as a subject matter expert in loan servicing and special asset management, contributing to policy development and process improvements.
- Provide strategic insight into emerging servicing and portfolio risks related to real estate and agricultural loan portfolios.
- Support training initiatives and knowledge-sharing efforts focused on servicing best practices and life-of-loan considerations.
Desired Skills and Qualifications- Strong analytical and critical thinking skills with the ability to interpret complex financial data.
- Solid understanding of real estate-secured lending and agricultural loan servicing, including regulatory and investor considerations.
- Exceptional communication and interpersonal skills with a borrower-focused approach.
- Experience working with loan servicing systems and financial analysis tools.
- Demonstrated knowledge of the full loan life cycle, from origination and closing through servicing, modification, and payoff or resolution.
- Proven ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment.
- Strong written and verbal communication skills with the ability to explain servicing decisions clearly and professionally.
- High level of integrity, discretion, and professionalism in handling sensitive borrower information.
- Collaborative team player with the ability to work independently and contribute to team success.
Education and Experience- Bachelor's degree in Agriculture, Finance, Accounting, or a related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the role.
- Minimum five (5) years of experience in agriculture and business finance, with demonstrated knowledge of credit risk and loan servicing.
Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical starting salary range for this position is between $75,000 - $95,000, although wages can vary based on experience and geography, plus performance-based bonus and equity-based awards. Individual compensation will be commensurate with the candidate's experience.
