Boston University

Senior Analyst - Radiology IT

Boston University$84K — $106K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree in Computer Science.
  • 4+ years of relevant experience in IT support or implementation.
  • Deep understanding of Enterprise PACS systems.
  • Excellent communication skills across all organizational levels.
  • Strong problem-solving and analytical skills.

Responsibilities

  • Collaborate with application managers and project teams to analyze and document workflows.
  • Troubleshoot and provide user support, including on-call assistance.
  • Analyze data conversion needs and create/update test scripts.
  • Participate in system upgrades and go-live support activities.
  • Ensure quality assurance processes are followed, including change management.

Benefits

  • Comprehensive benefits and wellness package for various life stages.
  • Generous time-off program.
  • Access to financial security benefits.
  • Holistic employee wellness program focusing on multiple well-being areas.
Full Job Description
Position Summary:
We have an exciting opportunity to join our team as a Senior Analyst - Radiology IT.

The Senior Enterprise PACS Analyst is responsible for in-depth knowledge of assigned Enterprise PACS systems and software. There are over 15 applications supported by Enterprise PACS. He/She conducts regular day-to-day communication, monitors and maintains applications, demonstrates a deep understanding of clinical operations, and works with vendors, Project Team(s), NYULMC Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Senior Enterprise PACS Analyst routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Enterprise PACS systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with Radiology applications; and will design, build, test, install, train and maintain those solutions. The Senior Enterprise PACS Analysts also supports modality connectivity to the network and applications. He/She supports the installation of radiology applications and workstations running the radiology applications. The Senior Enterprise PACS Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs and to train and support junior analysts.

Job Responsibilities:

Demonstrate knowledge of the organizations Core Values and incorporate them into the performance of duties.

Demonstrate knowledge of the organizations Service Standards and incorporate them into the performance of duties.

Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.

Complete all tasks in a timely manner with accurate documentation.

Collaborate effectively with vendors using appropriate tools.

Collaborate effectively with colleagues and across teams to achieve the completion of tasks.

Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.

Make recommendations, review and test changes, enhancements, and each new release as assigned.

Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.

Analyze data conversion needs.

Support the training team by keeping trainers abreast of new functionality and system changes.

Communicate effectively across all impacted teams associated with task assignments.

Analyze new functionality in new releases to identify impact.

Demonstrates an understanding of interface requirements and testing.

Provide assigned on-site support during go-lives and system upgrades.

Ensures all quality assurance processes are followed, including change management and testing efforts.

Actively participate and contribute in meetings, including supporting meeting facilitation.

Participate in disaster recovery measures.

Work with radiologists/technologists and operational users to support their workflows and troubleshoot issues.

Incorporate patient safety factors in clinical design.

Act as an application lead, responsible for working with vendors, colleagues and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed, especially during off-hours.

Work with the Application Manager/Director in the assessment of projects for scoping and timelines.

Additional Position Specific Responsibilities:
The Senior Enterprise PACS Analyst possesses effective oral and written communication and follow-up skills, strong interpersonal relationship skills and strong desktop tool usage including Word, Excel, and PowerPoint. He/She is a self-motivated, detail-oriented, problem solver. Requires 2-5 years of relevant experience and BA/BS Degree or equivalent. Good implementation and/or support experience desired.
Working Conditions:

Minimum Qualifications:
To qualify you must have a BA/BS degree in Computer Science.
4 or more years of relevant experience.

Preferred Qualifications:
Enterprise PACS experience or Healthcare experience

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you\'ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it\'s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $84,577.92 - $106,180.20 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

About Boston University

Boston University (BU) is a private research university in Boston, Massachusetts. The university is nonsectarian but maintains its historical affiliation with the United Methodist Church. It was founded in 1839 by Methodists with its original campus in Newbury, Vermont, before moving to Boston in 1867. The university now has more than 3,900 faculty members and nearly 33,000 students, and is one of Boston's largest employers. It offers bachelor's degrees, master's degrees, doctorates, and medical, dental, business, and law degrees through 17 schools and colleges on two urban campuses. BU is a member of the Boston Consortium for Higher Education and the Association of American Universities.
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