Wayfair LLC

Senior Analyst, People Analytics- Technology

Wayfair LLC$80K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Analytics, Data Science, Mathematics, Economics, or Statistics; Master's degree preferred
  • 2+ years of analytical experience in a fast-paced environment
  • Excellent communication skills, capable of crafting data-driven narratives for senior stakeholders
  • Extensive experience with SQL and proficiency in another programming language (Python or R)
  • Experience with BI/data visualization tools like Tableau, Looker, or Visier
  • Proven ability to align insights with strategic priorities through data analysis
  • Strong focus on data confidentiality and governance best practices

Responsibilities

  • Own and manage the analytics roadmap for the Technology organization
  • Proactively identify opportunities for new insights and scope relevant projects
  • Design frameworks to integrate qualitative and quantitative data for organizational health assessment
  • Lead end-to-end projects that support hiring, development, and retention initiatives
  • Automate recurring analytics projects for timely insights delivery
  • Transform data into actionable recommendations for executive stakeholders
  • Build relationships and demonstrate the potential of analytics to partners

Benefits

  • Dynamic and fast-paced work environment
  • Opportunity to work cross-functionally with a diverse team
  • Career growth and professional development
  • Commitment to fostering a diverse and inclusive workplace
  • Focus on work-life balance and employee well-being
Full Job Description
Wayfair is currently seeking a Senior People Analyst to lead our people analytics strategy for the Technology organization. In this role, you will play a pivotal role in shaping our talent strategy and enhancing the employee experience through data-driven insights. You will leverage your analytical expertise to uncover trends, identify opportunities, and empower leaders to make informed decisions across the talent lifecycle.

The ideal candidate will have an affinity for solving business problems through innovative approaches - quantitative and qualitative - and will be able to keep an eye on the bigger picture, looking around corners, while diving deep into our data sets and processes. This role requires regular interaction with senior stakeholders so communication of our results is key.

What You'll Do
  • Own the analytics roadmap for processes, insights (business reviews and reporting) and data products such as dashboards (e.g. Visier, Looker) for the Technology organization.
  • Proactively identify opportunities for insight generation and scope new projects that elevate the People Analytics roadmap in alignment with Tech strategy.
  • Design and refine measurement frameworks that integrate qualitative and quantitative data to assess organizational health and the impact of emerging technologies like GenAI.
  • Lead projects spanning the full talent lifecycle, including annual voice, attrition, and team health reporting, ensuring analyses drive action through hiring, development, and retention in partnership with Talent Business Partners and Talent central teams.
  • Automate recurring people analytics projects to deliver insight more regularly and scalably to leaders and stakeholders.
  • Turn data into actionable insights that tell a cohesive story and deliver business recommendations that resonate with executive stakeholders (Director+).
  • Build key stakeholder relationships - create awareness around the "possibilities" of what analytics can help our partners measure and achieve.
  • Partner closely with a team of people analysts, business intelligence analysts, and data engineers to evolve our talent data model and design consumable, high-impact dashboards and visualizations.
  • Drive the development and implementation of new people analytics processes and data products (e.g., metadata tagging), to enhance data accessibility and insight generation.
  • Communicate clearly and effectively across teams, levels, and leadership.
  • Manage, mentor and onboard junior employees within the team to build leadership skill set.
  • Respect the sensitivity, privacy, and confidentiality of candidate and employee data by adhering to best practices for data governance.

What You'll Need
  • Bachelors degree in quantitative field like Business Analytics, Data Science, Mathematics, Economics, or Statistics; masters degree in any of the preceding or related fields a plus
  • 2+ years experience in analytical role in a fast-paced environment (in addition to any graduate education)
  • Excellent written and verbal communication skills, including ability to build high fidelity, data-driven narratives (e.g. written, slides, etc.) using GenAI tools (e.g. Gemini, ChatGPT) for senior stakeholders.
  • Extensive experience using SQL and another programming language (Python or R) to write scalable code;
  • Experience with spreadsheets (Microsoft Excel, Google Sheets) and BI/data visualization tools (e.g., Tableau, Looker, Visier) preferred
  • Proven ability to solve complex business problems through data analysis, with a strong focus on aligning insights to strategic priorities and communicating them effectively.
  • Integrity and honesty, and, above all, a respect for complete confidentiality
  • Ability to identify and succinctly summarize roadblocks, coordinate with stakeholders, and drive timely resolution through structured problem-solving
  • Experience working with or in software development, applied research, product, and/or data science teams is a plus


About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

About Wayfair LLC

Wayfair LLC is an American e-commerce company that sells furniture and home-goods. Formerly known as CSN Stores, the company was founded in 2002 and now sells many home furnishings and décor items and over ten million products from over 10,000 suppliers. Headquartered in Boston, Massachusetts, Wayfair has offices and warehouses throughout the United States as well as in Canada, Germany, Ireland, and the United Kingdom.
Learn more about Wayfair LLC
Size
16,681 employees
Market Cap
$3.5 billion
Industry
Net Income
$185 million
Founded
2002
5 Year Trend
+32.3%
Revenue
$14.1 billion
NASDAQ

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