KEY RESPONSIBILITIES
New Hire Orientation (NHO) Program Management
- Maintenance & delivery of the Oak Canyon New Hire Orientation program (planning, scheduling, facilitation support, and continuous improvement).
- Coordinate presenters, materials, and logistics to ensure a seamless onboarding experience.
- Maintain and continuously improve program structure, content flow, and learner engagement.
- Track attendance, feedback, and program effectiveness metrics; implement improvements as needed.
- Coordinate and schedule training sessions, workshops, and meetings.
- Create, update, and maintain professional training presentations.
- Send and manage calendar invitations via email or other scheduling platforms.
- Support trainers and subject matter experts by addressing administrative and logistical requirements related to training delivery.
On-the-Job Training (OJT) Support
- Partner with manufacturing, quality, and process owners to support OJT deployment and execution.
- Coordinate handoff from orientation to production floor to ensure continuity of training.
- Track OJT progress, trainer availability, and qualification status.
- Support documentation and traceability of OJT training records in alignment with QMS requirements if needed..
- Help identify gaps in OJT readiness and escalate risks impacting production or compliance
Training Coordination & Compliance
- Ensure training assignments are accurate and maintained in the Learning Management System (LMS).
- Support training workflows related to document changes, onboarding, and role-based training requirements.
- Maintain training documentation to ensure audit readiness and compliance with regulatory standards.
- Generate and monitor training metrics (completion, qualification, onboarding effectiveness).
Cross-Functional Collaboration
- Partner with Manufacturing, Quality, HR, and Engineering to align onboarding and training needs.
- Coordinate with Subject Matter Experts (SMEs) and trainers to ensure content accuracy and delivery readiness.
- Support ramp-up initiatives by aligning onboarding schedules with hiring plans.
Continuous Improvement & Support
- Gather feedback from new hires, trainers, and stakeholders to improve onboarding and OJT processes.
- Identify opportunities to improve training efficiency, scalability, and learner experience.
- Attend tiered meetings, and participate in CI related initiatives as needed.
- Support additional training-related projects and initiatives as needed.
QUALIFICATIONS & EXPERIENCE
Required
- Bachelors degree in Training & Development, Education, Quality, Business, or related field (or equivalent experience).
- 2+ years of experience in a regulated manufacturing or quality environment.
- Experience supporting and facilitating onboarding, training coordination, or OJT programs.
- Strong organizational and coordination skills in a fast-paced environment.
- Excellent communication and stakeholder management skills.
Preferred
- Experience with Learning Management Systems (LMS) and training documentation processes
- Knowledge of GMP, ISO, or regulatory training environments
- Experience supporting manufacturing ramp-up or high-volume onboarding
KEY COMPETENCIES
- Strong coordination and execution skills
- Attention to detail and compliance mindset
- Ability to manage multiple priorities and stakeholders
- Continuous improvement mindset
- Effective communication and facilitation support
