JetBlue Airways

Senior Analyst Flight Ops Safety & PASAP

JetBlue Airways • $75K — $95K *
Orlando, FL 32828In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in aviation or equivalent experience
  • 3 years of data analysis experience
  • 2 years creating reports and presentations
  • 1 year in Aviation Safety Action Program (ASAP)
  • Technical knowledge in Air Traffic Control, Dispatch, or Flight
  • Excellent communication skills
  • Proficient in Microsoft Office applications

Responsibilities

  • Assist in administering the Pilot Aviation Safety Action Program (PASAP)
  • Occasionally act as Pilot ASAP Manager during ERC meetings
  • Manage ASAP data and conduct internal audits
  • Support change management processes in Flight Operations
  • Collect information for ASAP event investigations
  • Analyze data to identify trends and communicate findings
  • Prepare presentations for senior leadership regarding ASAP trends

Benefits

  • Dynamic work environment within the aviation industry
  • Opportunities for professional development and training
  • Contributions towards safety initiatives
  • Collaboration with leadership and cross-departmental teams
  • Ability to engage in meaningful safety promotion efforts
Full Job Description
Position Summary:

The Senior Analyst Flight Ops Safety & Pilot ASAP supports JetBlue's Pilot Aviation Safety Action Program (PASAP) and Flight Operations compliance with JetBlue Safety Management System (SMS) policies, procedures and risk controls. The Senior Analyst monitors and reports on the implementation of strategies, initiatives and best practices, as directed by the Manager, Flight Operations Safety and SMS/Pilot ASAP Manager, and will play a leading role in incident investigations and subsequent mitigation strategies.

Essential Responsibilities:

  • Assists in the administration of the Pilot Aviation Safety Action Program (PASAP) at the direction of the Manager, Flight Operations Safety & SMS/Pilot ASAP Manager.

  • At the delegation of the Manager, Flight Operations Safety & SMS/Pilot ASAP Manager, may occasionally serve as acting Pilot ASAP Manager during Event Review Committee (ERC) meetings in the case of his/her absence.

  • Manages ASAP data within internal databases and ensures accuracy with occasional audits against internal operating procedures as documented.

  • Assists in supporting the change management process for changes occurring within Flight Operations and external teams.

  • Collect information to facilitate ASAP event investigation and analysis. Information collection efforts will include, but not be limited to: conducting crewmember interviews, soliciting written statements, and researching technical documents.

  • Expected to learn and maintain a working knowledge of AC120-66C, JetBlue's ASAP Memorandum of Understanding (MOU) and the ERC's Internal Operating Procedures.

  • Analyzes data from events, self-assessments, inspections and audits to identify trends and to communicate to various departments as well as leadership. Uses said data to package information on reporting "success stories," for dissemination as part of Safety Promotion. Occasionally author relevant articles for internal safety publications.

  • Assists in the preparation for and facilitation of, the Flight Risk Working Group (FRWG) to include ASAP trends and data analysis and presentation of said data to senior leadership.

  • Performs data analysis using ASAP and Safety Action Reports (SARs), and uses the data to create factual and statistically sound reports and presentations for various groups.

  • Provides ASAP data to multiple departments for the purposes of training, or other reasons as requested, to include PASAP Top 10 Summary and monthly and annual PASAP reports.

  • Creation of ERC presentations for use in the monthly meetings, the annual review and the creation and dissemination of meeting minutes to stakeholders.

  • Additional duties to assist/facilitate essential responsibilities of the Manager, Flight Operations Safety & SMS/Pilot ASAP Manager.


  • Other duties as assigned.


Minimum Experience and Qualifications

  • Bachelor's degree in a related aviation field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience

  • Three (3) years' data analysis experience

  • Two (2) years' experience creating reports and presentations

  • One (1) year of experience working within an Aviation Safety Action Program (ASAP)

  • Technical knowledge of aviation in either Air Traffic Control, Dispatch or Flight

  • Excellent written and oral communication skills

  • Proficiency in Microsoft Office programs (Outlook, Word, Excel, Access, PowerPoint)

  • Ability to communicate effectively and professionally with all levels of leadership, other internal departments and other industry entities to include, but not limited to, the Federal Aviation Administration (FAA), Air Line Pilots Association (ALPA) and Confidential Information Sharing Program (CISP)/Air Traffic Safety Action Program (ATSAP)

  • Excellent analytical and problem-solving skills

  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends

  • Able to follow safety guidelines

  • Able to perform under pressure and within fixed time constraints

  • Available for occasional overnight travel (10%)

  • Must pass a ten (10) year background check and pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located

  • Authorization to work in the US is required. This position is not eligible for visa sponsorship


Preferred Experience and Qualifications

  • Knowledge of Aviation Quality Database (AQD) software


  • Knowledge of SharePoint and Tableau.

  • Knowledge of CrewTrac and MINT software systems

  • Experience administering training.

  • One (1) year of experience utilizing Aviation Quality Database (AQD) database program

  • Taproot Initial Training

  • Training in Cognitive Interviewing techniques


Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion

  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS)components, Safety Policy and behavioral standards

  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems [Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)]

  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities

  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.


Equipment:

  • Computer and other office equipment


Work Environment:

  • Traditional office environment


Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (sedentary)

About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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