The Role:

As a Senior Credit Risk Analyst at Neo, you will play a pivotal, data-driven role, responsible for designing, implementing, and optimizing our customer acquisitions strategies, helping Neo grow its customer base.

By leveraging advanced analytics, including machine learning and deep portfolio performance analysis, you will directly influence credit decisioning. This role requires a proactive, experienced analyst who is passionate about translating complex data insights into actionable strategies that drive revenue while maintaining robust risk management and regulatory compliance.

What you'll be doing:

• Strategy Development & Implementation
  
  • Lead the design, maintenance, and implementation of core credit adjudication strategies, policies, and processes for customer acquisition.
  • Define all underwriting criteria for lending products, including knock-out rules, minimum credit scores, Debt-to-Income (DTI) ratio thresholds, and income requirements.
  • Develop initial credit line assignment strategies and oversee logic within automated decisioning systems (in-house or vendor platforms) to ensure accurate, real-time approve/decline decisions.
• Advanced Analytics & Portfolio Monitoring
  
  • Utilize advanced data analytics and machine learning to analyze risk profiles, identify emerging trends, and quantify exposure across the credit lifecycle.
  • Conduct vintage analysis (e.g., comparing Q1 2025 to Q1 2024 performance) by monitoring key delinquency rates, including First Payment Default (FPD), 30+ & 60+ DPD, and Charge Off rates.
  • Maintain all operational reporting to track performance of strategies against internal forecasts, ensuring no consistent breaches in credit risk KPIs.
  • Develop insightful analysis to actively monitor portfolio performance and drive actionable outcomes.
• Operational Execution & Collaboration
  
  • Serve as the key liaison with the Credit Operations team, ensuring seamless execution and monitoring of all new strategies.
  • Oversee exception and manual review processes, setting clear guidelines for applications that fall outside automated decisioning.
  • Collaborate with cross-functional teams (Product, Engineering, Finance, Growth) to embed foundational credit risk controls into new products and features.
  • Stay updated on industry regulations and best practices, applying this knowledge to proactive risk management planning and policy development.

Who we are looking for:

• Experience: 3+ years of progressive experience in credit risk strategy, portfolio management, or collections strategy, preferably within a high-growth lending, Fintech, or Financial Services environment.
• Technical Expertise: Proven ability to use advanced data analysis tools (SQL, Python/R, or similar) to extract, manipulate, and analyze large datasets.
• Risk Knowledge: Deep understanding of the credit lifecycle, various credit losses typologies, and familiarity with consumer credit data, scores, and attributes.
• Execution Focus: Demonstrated experience in translating analytical findings into clear, executable rules for automated decisioning systems.
• Communication: Exceptional stakeholder management and collaboration skills, with the ability to clearly articulate complex risk findings to non-technical partners.

Total Rewards

As Neo continues to grow, we're committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity - empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

• Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we're prepared to go above and beyond.
• Equity Ownership (Where Eligible): At Neo, you don't just work here, you own a piece of what we're building. As a full-time team member, you share directly in the upside of one of Canada's fastest-growing companies. When we win, you win - with real ownership and meaningful long-term wealth-building potential tied to our success.

What does life as an Owner at Neo Include?

C🇦 You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it

For eligible roles, ownership structure that enables you to share in our path to victory

Earn BIG with our short term incentive plans (STIP)

Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence

♥🩹 Flexible health benefits & life insurance

21 Days PTO + stat holidays, and personal leave

Health & personal spending accounts

🤑 A wide variety of discounts through our partner network

Access to early use of products and discounts on fixed-term Neo mortgages

Parental top-up & equity vesting during long term leave

Neo night events

Company wide huddles, and education