Johnson & Johnson

Senior Analyst, Commercial Effectiveness

Johnson & Johnson$79K — $127K *
US-AnywhereRemote in Danvers, MA
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 4+ years of experience or Associate's degree with 6+ years of experience.
  • Experience in operational programs for field-based organizations such as vendor credentialing or fleet.
  • Strong analytical skills with ability to create metrics and performance reports.
  • Proficient in Microsoft Excel (pivot tables, formulas).
  • Excellent verbal and written communication skills with experience in SOP development.
  • Comfortable working with cross-functional and vendor partnerships.
  • Ability to manage multiple priorities with strong attention to detail.

Responsibilities

  • Manage daily operations of Fleet and SAFE Fleet, including vehicle replacements and safety initiatives.
  • Oversee the complete lifecycle of J&J Mobility for the Field Sales Organization.
  • Analyze and distribute operational reports to identify trends and improvement opportunities.
  • Support cross-functional commercial effectiveness projects with timelines and stakeholder management.
  • Lead onboarding and training for Fleet and Mobility processes.
  • Collaborate with stakeholders and vendors for compliance and issue resolution.
  • Develop policies and SOPs to mitigate operational risk.

Benefits

  • Eligible for pension and 401(k) savings plan participation.
  • Performance-based compensation with annual bonus potential.
  • 120 hours of vacation per year.
  • Sick time ranging from 40 to 56 hours based on location.
  • 13 days of holiday pay, including floating holidays.
  • Parental leave of 480 hours within the first year of a child's birth or adoption.
  • Volunteer leave of 32 hours per year.
Full Job Description
Job Function:
Sales Enablement

Job Sub Function:
Sales Effectiveness

Job Category:
Professional

All Job Posting Locations:
Danvers, Massachusetts, United States of America, Remote (US)

Job Description:

We are searching for the best talent for a Senior Analyst, Commercial Effectiveness.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtec

This is a remote role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose: The Senior Analyst, Commercial Effectiveness is responsible for end-to-end enablement operations supporting the Field Sales Organization within J&J MedTech Heart Recovery. This role serves as a core operational owner for the lifecycle (new hire to termination) of Fleet/SAFE Fleet and Mobility, ensuring field readiness, customer access, safety, compliance, and operational effectiveness across the organization.The Senior Analyst initiates, develops, and communicates policies and procedures; partners closely with internal and external stakeholders; and delivers analytics and insights that support business priorities while mitigating access, compliance, and operational risk.

Act as the core operational, end-to-end owner for Fleet/SAFE Fleet and J&J Mobility for the field sales organization while also serving as a versatile enablement analyst supporting cross-functional commercial effectiveness projects, HR/leadership strategy initiatives, and ad-hoc analytics to improve field readiness, compliance, and organizational effectiveness.

You will be responsible for:
  • Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards.
  • Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization.
  • Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities.
  • Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications.
  • Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization.
  • Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution.
  • Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk.


Qualifications:
  • Bachelor's degree and a minimum of four (4) years of professional experience or Associate's degree and a minimum of six (6) years of professional experience.
  • Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement.
  • Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
  • Effective Microsoft Excel skills (pivot tables, lookups, formulas).
  • Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams.
  • Comfort with cross-functional and vendor partnerships.
  • Ability to manage multiple priorities independently with strong attention to detail and time management.
  • Demonstrated project coordination and cross-functional collaboration skills; experience partnering with HR or leadership programs preferred.
  • Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
  • Ability to function independently as well as collaboratively within a team environment.


#LI-Remote

Required Skills:

Preferred Skills:
Analytical Reasoning, Business Behavior, Business Development, Business Valuations, Communication, Customer Centricity, Innovation, Marketing Integration, Operational Excellence, Problem Solving, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Standard Operating Procedure (SOP)

The anticipated base pay range for this position is :
$79,000.00 - $127,650.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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