Raymond James Financial, Inc

Senior Alternative Investments Operations Associate

Raymond James Financial, Inc • $88K — $105K *
Saint Petersburg, FL 33710In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Accounting, or related field
  • 5-7 years of experience in alternative investment operations or related financial services
  • Proven experience leading processes or initiatives across teams
  • Licenses: SIE and Series 7 required (Series 99 preferred)
  • CAIA preferred but not mandatory
  • Strong knowledge of operational controls and compliance in a financial context
  • Experience with AI tools for operational efficiency is a plus

Responsibilities

  • Lead operational support for alternative investment products with high autonomy
  • Resolve complex operational inquiries efficiently for Financial Advisors and stakeholders
  • Provide functional leadership by coaching and setting quality expectations for the team
  • Analyze and improve existing operational processes and control environments
  • Direct cross-functional initiatives enhancing technology and risk mitigation
  • Oversee core operational activities such as fund transactions and reconciliations
  • Develop and document procedures and training materials to standardize operations

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Retirement savings plan options
  • Paid time off including vacation and sick leave
  • Parental leave support
  • Hybrid work flexibility
Full Job Description
Job Description Summary

Job Description

Under very limited direction and with a high level of autonomy, leads critical aspects of the operational support model for Raymond James alternative investment products throughout their full life cycle, including new product onboarding, ongoing servicing, issue resolution, control oversight, process enhancement, and, when applicable, termination of investment support. Serves as a senior subject matter expert and escalation resource for Financial Advisors, senior leadership, fund sponsors, internal business partners, and operations team members in resolving complex, high-impact operational issues. This role is expected to go beyond transaction processing by proactively identifying risks, improving workflows, strengthening controls, mentoring associates, and leading cross-functional initiatives that enhance the advisor and client experience across the Alternative Investments platform.

Essential Duties and Responsibilities
  • Lead day-to-day operational support for assigned alternative investment products, ensuring processes are executed accurately, consistently, and in alignment with policies, procedures, regulatory requirements, and service expectations.Serve as a senior operational subject matter expert for assigned alternative investment products, applying deep industry knowledge to ensure operating processes compare favorably with internal standards and industry best practices.
  • Own and resolve complex operational inquiries from Financial Advisors, fund sponsors, senior leadership, internal departments, and team members, providing clear guidance, timely follow-up, and sound recommendations.
  • Provide functional leadership to operations associates by reviewing work; coaching team members; reinforcing procedures; and helping establish quality expectations for the team.Analyze existing operational infrastructure, control environments, and servicing routines for alternative investment products; identify gaps, trends, and risks; and present written recommendations to management for improvement.
  • Lead cross-functional technology, reporting, workflow, and risk mitigation initiatives by partnering with Information Technology, compliance, product management, fund sponsors, and other internal stakeholders.
  • Oversee and complete core operational activities, including fund subscriptions, suitability and documentation reviews, client trade confirmations, position and valuation updates, Financial Advisor commission payments, redemptions, reconciliations, and account performance maintenance.
  • Lead suspense account, accrual, revenue share, and fund manager invoice-related reconciliation processes, including issue identification, escalation, resolution tracking, and coordination with Financial Reporting or other impacted teams.
  • Develop, document, and maintain procedures, controls, training materials, and workflow guidance to promote consistency, reduce risk, and support scalable team operations.
  • Performs other duties and responsibilities as assigned.


Knowledge of
  • Advanced Microsoft Office skills, including Excel, Access, reporting tools, and the ability to analyze data to identify trends, exceptions, controls gaps, and operational improvement opportunities.
  • Alternative investment operations, including fund subscriptions, redemptions, valuations, investor eligibility requirements, trade confirmations, reconciliations, commission processing, fund sponsor servicing, and operational controls.
  • Leadership practices for coaching associates, influencing without direct authority, facilitating issue resolution, and promoting accountability across a team environment.
  • Preferred working knowledge of artificial intelligence tools and their practical application to identify automation opportunities, enhance operational efficiency, strengthen controls, and support process improvement initiatives.
  • Investment concepts, practices and procedures used in the securities industry.
  • Basic principles of banking and finance and securities industry operations.
  • Financial markets and products.
  • Basic database and technology concepts
  • General and Limited Partnership Accounting Principles.
  • FINRA and SEC rules involving investor accreditation standards.
  • Working standards at a hedge fund, private equity fund, or alternative investment department.
  • Accounting and reporting processes and controls, including cash management, valuation analysis, and NAV analysis.


Skill in
  • Leading operational workstreams, establishing priorities, reviewing complex work, and ensuring timely execution in a high-volume, deadline-driven environment.
  • Interpreting and applying policies, procedures, regulatory guidance, and fund documentation while providing direction to others on appropriate application.
  • Establishing operational objectives, defining success measures, and driving execution of initiatives that improve quality, efficiency, controls, and service levels.
  • Developing processes and procedures for efficient and timely workflow.
  • Preparing and making reports and presentations to various stakeholders.
  • Promoting effective coordination between multiple work groups and functional areas.
  • Identifying trends and implementing appropriate corrective action.
  • Establishing control mechanisms.
  • Operating standard office equipment and using required software applications.


Ability to
  • Employ basic database and technology concepts and conceptualize how technology should be employed to increase effectiveness and efficiency of business processes.
  • Partner with other functional areas to accomplish objectives.
  • Access compliance procedures, regulatory reporting, and regulatory exam results.
  • Lead meetings, facilitate decision-making, document outcomes, assign follow-up items, and ensure open issues are driven to timely resolution.
  • Read and interpret complex legal documents such as private placement memorandums, limited partnership agreements, and selling agreements.
  • Gather information, identify linkages, trends, and apply findings to operations.
  • Influence, motivate, and guide associates and business partners to achieve desired operational outcomes while promoting accountability, collaboration, and continuous improvement.
  • Prioritize and manage multiple priorities in a fast-paced, dynamically changing environment.
  • Communicate effectively with management, respected hedge fund, private equity firms, and administrators both orally and in writing with precision and logic.
  • Lead others in delivering a high level of service to Financial Advisors, clients, fund sponsors, and internal stakeholders, including serving as an escalation point for complex or sensitive matters.
  • Establish and maintain effective working relationships at all levels of the organization, including negotiating resources.
  • Multi-task, work in teams, self-motivate/take initiative, innovate, work independently, adapt, accept and lead change, meet deadlines


Education/Previous Experience
  • Bachelor's Degree in Business Administration, Finance, Accounting, or related field and a minimum of five (5) years of relevant alternative investment, brokerage operations, fund administration, custody, or financial services operations experience, including demonstrated experience leading processes, projects, or team-level initiatives.
  • OR ~
  • Any equivalent combination of education, training and/or experience approved by Human Resources.


Licenses/Certifications
  • SIE required provided that an exemption or grandfathering cannot be applied.
  • Series 7 Required, Series 99, or ability to obtain within one year (as required by FINRA)
  • CAIA Preferred.


Education
Bachelor's: Business Administration, Bachelor's: Economics, Bachelor's: Finance

Work Experience
General Experience - 6 to 10 years

Certifications

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

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About Raymond James Financial, Inc

The Raymond James Technology and Communications Investment Banking Group is a committed and thoughtful partner that provides a full range of investment banking services and best practices. The group is comprised of experienced professionals that have extensive investment banking expertise. They leverage the industry expertise of Raymond James' award-winning research department. The group focuses on key sectors within technology and communications including: communications software, communication towers, defense electronics, enterprise software, internet infrastructure services, homeland security, IT services, mobile technology, semiconductors, software-as-a-service, telecommunications equipment, telecommunications infrastructure and support services, and wireless & wireline telecommunications services. They take pride in a client-centric approach to M&A, with focus on delivering independent solutions that creates value for the long term. The outcome of this unique approach may be seen in the successful transactions of their clients, including over 80 public offerings totaling $17 billion and over 85 strategic advisory transactions totaling over $5 billion in value since 1998.

Raymond James Financial, Inc Careers

Join the vibrant team at Raymond James Financial, Inc, a leading financial services company where innovation, leadership, and professional growth are at the forefront of our operations. As a hub of diversity and expertise, Raymond James offers unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Raymond James Financial, Inc, you’ll collaborate with some of the most talented professionals in the financial industry. Our team is dedicated to providing strategic financial solutions and advice to our clients, helping them achieve their financial goals while fostering economic growth. With a culture rooted in leadership and diversity training, Raymond James is the perfect place to enhance your skills and thrive professionally. Join our market-leading team to assist a diverse range of clients, from individuals to large corporations, in navigating their financial planning with precision and innovative strategies. Lead in a role where your expertise directly influences the success and stability of our clients' financial futures. Work with a dynamic team of advisors and experts who are committed to pushing the boundaries of the financial sector through continuous innovation and exceptional client service. Raymond James Financial, Inc Job Opportunities Introducing the Raymond James Career Development Program We are committed to nurturing talent through our comprehensive career development program designed to provide every employee—from interns to senior leaders—with the tools and training necessary for success. Whether you’re just starting out with an internship or you’re a seasoned professional, Raymond James offers career paths that align with your ambitions and skills. Do Innovative Work Join a company where innovation is part of the daily routine. At Raymond James Financial, Inc, you’ll engage with cutting-edge financial tools and resources that keep you ahead in the industry. Our commitment to technology and innovation ensures that we stay at the forefront of financial services. Be Part of a Great Team Experience a collaborative environment where teamwork and networking are encouraged. Our inclusive culture supports diversity and offers benefits that ensure the well-being of all team members. At Raymond James, you’re not just an employee; you’re part of a family that values your unique contributions and supports your professional journey. Future-Proof Your Career Advance your career with Raymond James, where opportunities for growth are abundant. Benefit from our industry-leading training programs and gain certifications that will elevate your professional standing. With a focus on career longevity and satisfaction, Raymond James ensures that your professional journey is as rewarding as it is successful. Explore Discover the various positions available at Raymond James Financial, Inc that match your skills and interests. We are continuously hiring across multiple disciplines, eager to welcome passionate, curious, and solution-driven team players. Stay Connected Join Our Team Search open positions at Raymond James Financial, Inc and find the perfect match for your career aspirations. Explore a range of opportunities from financial advising to corporate roles that align with your professional skills and goals. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the professionals who thrive at Raymond James. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Raymond James Financial, Inc. Join Raymond James Financial, Inc today and be part of a company that values innovation, leadership, and professional growth. Your future in the financial industry starts here.
Learn more about Raymond James Financial, Inc
Size
15,000 employees
Market Cap
$22.6 billion
Industry
Finance & Insurance
Net Income
$862 million
5 Year Trend
+11.6%
Revenue
$8.3 billion
NASDAQ
RJF
* Ladders Estimates

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