Desjardins Group

Senior Advisor, Personal

Desjardins Group • $90K — $110K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • Minimum of eight years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French required
  • Advanced proficiency in English for client interactions

Responsibilities

  • Evaluate and act on business and partnership opportunities to enhance profitability
  • Advise members and clients in planning and executing strategic initiatives
  • Ensure development, retention, and satisfaction of members and stakeholders
  • Develop retention tactics and strategies for long-term relationships
  • Monitor industry trends and make strategic recommendations

Benefits

  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan for stable retirement income
  • Group insurance with telemedicine services
  • Reimbursement for health, wellness expenses, and telework equipment
Full Job Description
As a senior personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You lead and influence clients and practitioners on sales and service development projects, initiatives and activities that significantly impact the entire organization. You take a strategic mindset to boost the organization's development and profitability while retaining clients and stakeholders and ensuring their satisfaction. You draw on your networking skills and interpersonal savvy to develop and maintain business partnerships with prestige and key clients who have complex, diverse needs. Your highly complex, strategic initiatives require extensive knowledge of sales and service. You analyze extremely complex problems and develop and implement personalized solutions tailored to client needs. You serve as expert for your unit, members and clients and represent your unit before senior management committees and decision-making bodies. You represent Desjardins and enter the organization into important agreements with clients. You also have considerable leeway and many opportunities to establish and negotiate product and service terms. More specifically, you will be required to :
  • Evaluate and act on business and partnership opportunities to boost the organization's development and profitability.
  • Advise members, clients and stakeholders to help them position, plan, develop, execute and monitor strategic initiatives.
  • See to member, client and stakeholder development, retention and satisfaction. Develop retention tactics and strategies.
  • Monitor the industry to understand and anticipate trends in your field and make recommendations.


What we offer*
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table
  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Ambiguity, Communicates effectively, Customer Focus, Differences, Strategic mindset, Trust

Job Family
Member/client sales and service (FG)

Unposting Date
2026-10-12

About Desjardins Group

Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
Learn more about Desjardins Group
Size
48,200 employees
Industry

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