Location:

• We are hiring immediately for a XXX position.
• Address: Note: online applications accepted only.
• Pay Range: $75,000 to $90,000 annually

Job Summary

This individual will assist with the end to end process of Electronic Accounts Payable within the company. This will provide the opportunity to initiate communication, ensure resolution of field issues, and respond to requests and questions related to the process.

Key Responsibilities:

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality
• Researches and gathers information for root cause analysis, working with other teams as is required
• Monitors support desk tickets and resolve and respond to requests in a timely manner
• Assists in creation and maintenance of support and training materials
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process
• Performs other duties as assigned

Qualifications:

• 4 year degree preferred
• 3 years of customer service experience (Accounts Payable experience a plus)
• Proficiency in Microsoft Office, Support Desk and Database systems
• Strong customer service focus, effective organizational and planning skills
• Working knowledge of Remedy, preferred
• Ability to work under pressure of tight deadlines, learn quickly and self-motivate

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.