Wave

Senior Account Sales Representative

Wave • $80K — $100K *
Independence, OH 44131In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent work experience
  • 1+ years in sales or customer service
  • Valid driver's license with a satisfactory driving record
  • 2+ years of sales or relevant work experience (preferred)
  • Understanding of communications technologies and data networking fundamentals (preferred)
  • Knowledge of cable or telecommunications services (preferred)
  • Proven success in sales, prospecting or cold calling (preferred)

Responsibilities

  • Support all efforts to enhance the customer experience
  • Meet or exceed monthly sales performance targets
  • Engage potential customers through door-to-door sales
  • Generate revenue from existing customers by upselling Spectrum services
  • Resolve customer issues according to company policy
  • Maintain knowledge of competitors' activities and inform management
  • Contribute to sales meetings and training programs
  • Complete documentation for sales activities and account for funds

Benefits

  • Comprehensive health benefits
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee discounts on services and products
  • Ongoing training and development opportunities
Full Job Description
Job Summary

Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum's connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Responsibilities

How You'll Make an Impact
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions
  • Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
  • Work variable hours, including evenings, weekends, split days off and holidays


Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • High School Diploma or equivalent work experience

Experience
  • 1+ years in sales or customer service

Skills
  • Valid driver's license with a satisfactory driving record within Company required standards

Preferred Qualifications

Experience
  • 2+ years sales or relevant work experience

Skills
  • Understanding of communications technologies and data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience educating consumers about products and services
  • Proven success in sales, prospecting or cold calling

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Wave

More Telecommunications & Hardware Jobs

Find similar Senior Account Sales Representative jobs:

NationwideIndependence, OH