SENIOR ACCOUNT MANAGER, PRINCIPAL GIVING

CARE USA

$112K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; nonprofit fundraising background preferred.
  • 4-6 years in fundraising, executive support, or donor relations, ideally in large nonprofits.
  • Experience with C-suite executives and major donors; requires discretion and judgment.
  • Exceptional writing and editing skills for compelling donor communications.
  • Proficient in Salesforce, Microsoft Office, and project management tools.
  • Highly organized and able to manage multiple priorities under tight deadlines.
  • High emotional intelligence and collaborative in cross-functional teams.

Responsibilities

  • Support strategic donor engagement with tailored communications and materials.
  • Recommend engagement strategies to strengthen donor relationships and gift conversations.
  • Collaborate with Operations for accurate strategy development via Salesforce CRM.
  • Champion process improvements in CRM and database workflows for Principal Gifts.
  • Assist in special projects that enhance donor engagement and team effectiveness.

Benefits

  • Work in a dynamic and impactful nonprofit environment.
  • Opportunity to engage with ultra-high-net-worth individuals and large foundations.
  • Collaborative work atmosphere with cross-functional teams.
  • Flexible work locations in major US cities.
  • Potential for professional growth and development in fundraising career.
Full Job Description
Work Location : US - New York, NYType of Post : Not ApplicableOther Possible Location : US - San Francisco, CAFunding : APPROVEDExpected Travel : up to 10%Type of Contract : Language Requirement : EnglishApplication Deadline : Employee Duration : Full-Time

Pay Range Details

$112,513.06 - $130,796.43 Annually

* Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

Job Title:SENIOR ACCOUNT MANAGER, PRINCIPAL GIVING

Job Location(s):US - New York, NY

JOB SUMMARY:

The Senior Account Manager, Principal Gifts provides high-level strategic and operational support to the Principal Gifts team at CARE, deepening the team's capacity to build transformational relationships with ultra-high-net-worth individuals, family foundations, and anonymous donors. This role ensures that donor portfolios are managed with exceptional, bespoke service, communication is timely and tailored, and internal coordination reflects the highest standard of partnership.

Location Preference: New York, San Francisco or Washington D.C.

RESPONSIBILITIES:

Strategic Donor Engagement Support
  • Partner closely with Relationship Managers to deepen engagement with principal donors, aligned with their interests, giving history, and institutional priorities.
  • Help develop tailored donor-facing communications and materials, ensuring content reflects principal donor interests and CARE's organizational voice.
  • Proactively recommend engagement touchpoints that deepen donor relationships and advance gift conversations.
  • Liaise with Prospect Research and Operations team members to ensure Relationship Manager has the necessary research and data to craft principal donor strategies. Partner with the Operations teams to maintain data integrity across the Principal Gifts portfolio through Salesforce CRM management - ensuring donor records, contact reports, and moves management activity are current, accurate, and accessible to the full team.


Cross-Team Coordination and Special Projects
  • Partner with the Operations Team to represent Principal Gifts priorities and champion process improvements across CRM and database workflows.
  • Support principal donor-facing special projects and strategic initiatives - such as philanthropic advisor engagement, donor event strategy, and moves management progression - to enhance both donor engagement and team effectiveness.


Required Qualifications:
- Bachelor's degree or equivalent experience; background in nonprofit fundraising or development strongly preferred.
- 4-6 years of experience in fundraising, high-level executive support, or donor relations, preferably in a large nonprofit or philanthropic environment.
- Experience working with C-suite executives, major donors, or board members, with strong judgment and discretion.
- Superior writing and editing skills with demonstrated ability to produce compelling donor communications and briefing documents.
- Proficiency in Salesforce (or similar CRM), Microsoft Office, and project management tools.
- Highly organized, meticulous, and able to manage multiple priorities under tight deadlines.
- High emotional intelligence and a collaborative spirit; comfortable working cross-functionally with fundraisers, leadership, and external stakeholders.
- 4-6 years of experience in fundraising, high-level executive support, or donor relations, preferably in a large nonprofit or philanthropic environment.
- Experience working with C-suite executives, major donors, or board members, with strong judgment and discretion.
- Superior writing and editing skills with demonstrated ability to produce compelling donor communications and briefing documents.
- Proficiency in Salesforce (or similar CRM), Microsoft Office, and project management tools.
- Highly organized, meticulous, and able to manage multiple priorities under tight deadlines.
- High emotional intelligence and a collaborative spirit; comfortable working cross-functionally with fundraisers, leadership, and external stakeholders.

Preferred Qualifications:

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