Senior Account Manager - Parking Operations

Propark America

$75K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of management experience in hospitality, parking, or similar fields
  • Exceptional written and verbal communication skills
  • Strong operational and financial acumen
  • Demonstrated team leadership abilities
  • Resourceful and self-sufficient in challenging situations
  • Bachelor’s degree in business preferred
  • Ability to manage people effectively and foster strong relationships

Responsibilities

  • Assist managers in addressing customer complaints and operational challenges
  • Oversee the customer service program to ensure satisfaction
  • Organize equipment and uniform needs at locations
  • Prepare annual budgets for revenue generation and expense allocation
  • Act as the primary liaison with clients to maintain strong relationships
  • Complete additional tasks as assigned by management

Benefits

  • Opportunities for career growth with a focus on internal promotions
  • Free parking at assigned locations
  • Generous time off including extra day off for your birthday
  • Supportive and inclusive company culture
  • Access to internal training through 'Propark Think'
  • Comprehensive benefits package including medical, dental, vision, and pet insurance
  • Confidential employee assistance program available 24/7
Full Job Description
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Senior Account Manager - Parking Operations

 

Salary Range: $75,000.00 - $90,000.00 Commensurate with Experience, plus Incentive Bonus Potential

Work Modality: On Site

Schedule: Full-time

Location: New York, NY 

 

Applications will be accepted until job is closed.

 

Experience Needed:

  • You have operational and financial acumen
  • Your team leadership skills are exceptional
  • You have impeccable conversational and written communication skills.
  • You are a motivated individual willing to take on new challenges, with management experience in the Hospitality industry, preferrably including parking experience.
  • You are self-sufficient, resourceful, and decisive.
  • You have an exceptional way with people, and you bring extraordinary results.
  • Minimum of 2 years of progressive management and operational experience in hospitality, parking or a related industry.
  • Bachelor’s degree with a concentration in business is preferred.

Skills and Abilities Needed:

  • Ability to maintain flexible in schedule to meet operational needs.
  • Excellent organizational, problem solving, and time management skills.
  • Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
  • Excellent written and verbal communication skills.
  • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

 

What We Offer: Compensation and Benefits:

  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!*
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think 
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 

 

As Senior Account Manager, you will:

  • Assist and train managers in handling customer complaints and day-to-day operational issues.
  • Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
  • Organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.
  • Prepare annual budget to ensure that a proper plan for the generation of revenues, allocation of staff and operating expenses are established for the fiscal year.
  • Act as primary point of contact with client and maintain highest level of relationship satisfaction
  • Perform other tasks as developed and assigned by company management.

 

Are you ready to park your career here?

Apply today!

We can't wait to meet you!

 

*** Free parking while working at your assigned Propark location(s).

 

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