Komatsu

Senior Account Manager

Komatsu • $95K — $115K *
Mojave, CA 93501In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of experience in Account Management or Sales in OEM and mining environments.
  • Experience in building partnerships and achieving sales goals.
  • Skilled in contract negotiation and executing change without direct authority.
  • Strong verbal and written communication skills, proficient in MS Office and SalesForce.com.
  • Analytical and critical thinking with a focus on business and financial acumen.

Responsibilities

  • Manage and expand relationships with mining and construction customers.
  • Promote and sell Komatsu equipment, parts, and service solutions.
  • Act as the primary contact for strategic customer accounts.
  • Collaborate with internal teams to provide customer solutions.
  • Oversee warranty issues and service coordination.
  • Identify business expansion opportunities within existing accounts.
  • Conduct regular site visits to maintain customer relations.

Benefits

  • Onsite position providing direct engagement with customers.
  • Opportunity to work within the mining and construction sectors at a well-established company.
  • Exposure to a collaborative environment with cross-functional teams.
  • Potential for professional growth in a dynamic industry.
Full Job Description
Senior Account Manager

Posting Start Date: 8/21/26

Job Location (Short): Mojave, California, USA, 93501

Requisition ID: 36645

Onsite or Remote: Onsite Position

Job Overview

Key Job Responsibilities

  • Manage and grow relationships with assigned mining and construction customers.
  • Promote and sell Komatsu equipment, parts, service solutions, and customer support programs.
  • Serve as the primary point of contact for strategic customer accounts.
  • Collaborate with Service Managers, Product Support teams, and Technical Specialists to deliver customer solutions.
  • Oversee warranty-related issues, product concerns, returns, and service coordination.
  • Identify opportunities to expand equipment, parts, and service business within existing accounts.
  • Conduct regular customer site visits and maintain a strong field presence.
  • Provide customer feedback and market intelligence to internal stakeholders.
  • Support customers through equipment deliveries, fleet lifecycle planning, and ongoing operational needs.
  • Assist in resolving customer concerns and objections through value-based selling and relationship management.
  • Partner with mining subject matter experts and leadership to support large shovel and surface mining operations when needed.


Qualifications/Requirements

Experience:
  • 3-5-years in Account Management, Sales, Project Management, and/or Product Management in OEM and mining environments with extensive customer interaction.
  • Prior experience in establishing alliances or partnerships, building a client base, achieving sales goals, working in a team environment, fostering internal & cross-functional relationships, contract negotiation, executing change without direct authority, and business planning activities

Skills:
  • Strong verbal and written communication skills - proficient in MS Office, SalesForce.com, Project Management tools, and presentation tools
  • Business and financial acumen - understands commodity economies & industry trends / business drivers
  • Professional interpersonal skills
  • Business planning capability
  • Demonstrated implementation skills
  • Strong analytical, critical thinking and problem solving skills, considers the big-picture when making decisions
  • Negotiation / dispute resolution
  • Team building, coordination across multiple departments and companies


Additional Information

About Komatsu

Komatsu Ltd. is a Japanese multinational corporation that manufactures construction, mining, forestry, and military equipment, as well as diesel engines and industrial equipment like press machines, lasers and thermoelectric generators. Its headquarters are in Minato, Tokyo, Japan. The corporation was named after the city of Komatsu, Ishikawa, where the company was founded in 1921. Worldwide, the Komatsu Group consists of Komatsu Ltd. and 258 other companies (215 consolidated subsidiaries and 42 companies accounted for by the equity method). Komatsu is the world's second largest manufacturer of construction equipment and mining equipment after Caterpillar Inc.
Learn more about Komatsu
Size
62,774 employees
Industry
Manufacturing & Automotive
NASDAQ
KMTUY
* Ladders Estimates

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