The Goodyear Tire & Rubber

Senior Account Lead, OE

The Goodyear Tire & Rubber$90K — $120K *
Akron, OH 44312In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Marketing, Engineering, or related field
  • 8+ years of experience in account management, sales, or OE/customer-facing roles
  • Experience working cross-functionally in a matrixed organization
  • Strong communication, relationship-building, and problem-solving skills
  • Ability to manage multiple priorities and drive execution in a fast-paced environment

Responsibilities

  • Manage day-to-day relationships with assigned OE accounts to ensure customer satisfaction and operational excellence.
  • Execute account strategies to meet market share, revenue, and profitability targets.
  • Identify growth opportunities within existing accounts by understanding customer needs.
  • Build and maintain relationships with OEM stakeholders across various teams.
  • Serve as the primary contact for customer inquiries and issue resolution.
  • Coordinate closely with internal teams to communicate and deliver customer requirements.
  • Participate in account planning, providing customer insights and performance tracking.

Benefits

  • Relocation available: No
Full Job Description
The Senior Account Lead- OE is responsible for managing and growing assigned Original Equipment (OE) customer accounts within the North America Consumer business. This role focuses on executing account strategies, strengthening customer relationships, and delivering against revenue, profitability, and service objectives. The Account Executive serves as a key point of contact for OEM customers, ensuring alignment between customer needs and internal capabilities while driving consistent, operationally sound account performance.

Job Description

What You'll Do:

Account Management & Execution:
• Manage day-to-day relationships with assigned OE accounts, ensuring high levels of customer satisfaction and operational excellence.
• Execute established account strategies to support market share, revenue, and profitability targets across key customer segments.
• Identify and act on incremental growth opportunities within existing accounts through strong partnership and understanding of customer needs.

Customer Relationship Management:
• Build and maintain strong working relationships with OEM stakeholders across purchasing, engineering, and cross-functional teams.
• Serve as a trusted partner and primary contact for customer inquiries, issue resolution, and ongoing business needs.
• Support customer meetings, business reviews, and performance discussions to reinforce alignment and drive results.

Cross-Functional Coordination:
• Partner closely with internal teams including product development, channel & customer development, finance, supply chain, and manufacturing to ensure customer requirements are clearly communicated and delivered.
• Coordinate execution of product launches, engineering approvals, and supply readiness to meet customer timelines.
• Escalate and help resolve operational or service issues, ensuring minimal disruption to the customer.

Strategic Support & Account Performance Management:
• Contribute to account planning by providing customer insights, market feedback, and competitive observations.
• Support the execution of broader OE strategy initiatives in alignment with regional and global priorities.
• Participate in internal alignment efforts to ensure priorities are clear and resources are effectively utilized.
• Support forecasting, budgeting, and tracking of account performance metrics, while contributing to action plans to improve overall account performance.

What We're Looking For:

Bachelor's degree in business, Marketing, Engineering, or related field
• 8+ years of experience in account management, sales, or OE/customer-facing roles
• Experience working cross-functionally in a matrixed organization
• Strong communication, relationship-building, and problem-solving skills
• Ability to manage multiple priorities and drive execution in a fast-paced environment

What Will Set You Apart:
• Customer focus and relationship management
• Operational execution and attention to detail
• Cross-functional collaboration
• Analytical thinking and performance tracking
• Effective communication and influencing skills

Additional Details:

Relocation Available: No

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About The Goodyear Tire & Rubber

Goodyear is one of the world's largest tire companies, with operations in most regions of the world. Together with its subsidiaries and joint ventures, Goodyear develops, markets and sells tires for most applications.

The Goodyear Tire & Rubber Careers

Join the dynamic team at The Goodyear Tire & Rubber Company, a global leader in tire manufacturing, where innovation drives us forward and a commitment to excellence is shared across our global network. This is an unparalleled opportunity to advance your career with a company that is at the forefront of technological and environmental advancements in the industry.

Work You’ll Do

At The Goodyear Tire & Rubber Company, you will be part of a culture that thrives on diversity, leadership, and professional growth. Engage in work that pushes the boundaries of what's possible in tire technology and services, contributing to a safer, more efficient world.

Innovate and Lead

Join our team of over 30,000 dedicated professionals worldwide, in an environment where your skills in innovation, leadership, and problem-solving can shine. You will lead projects that transform the very nature of vehicle mobility, making significant contributions to the industry and the environment.

Career Growth and Opportunities

Whether you are looking for job opportunities, seeking to participate in a professional internship, or aiming to climb the leadership ladder, The Goodyear Tire & Rubber Company offers a path for everyone. Our commitment to professional growth is evident in our robust training programs, including diversity training and leadership development, designed to empower you to reach your full potential.

Be Part of a Great Team

Our team at The Goodyear Tire & Rubber Company is driven by a shared passion for achieving great results. We value collaboration and the unique contributions of each team member. With a focus on nurturing talent through mentorship and networking, we provide a supportive environment where careers flourish.

Future-Proof Your Career

Embrace a career that’s as dynamic as it is rewarding. With The Goodyear Tire & Rubber Company, you are not just taking a job; you are opening yourself up to a lifetime of opportunities and career paths. Our industry-leading benefits support both your professional and personal life, helping you to excel at work and beyond.

Explore Job Opportunities and Hiring Processes

Ready to accelerate your career? Explore the various positions available, from engineering to marketing, and discover how your skills and interests align with The Goodyear Tire & Rubber Company. Our hiring process is designed to find not just the right skills but also the right fit for our company’s culture.

Prepare for Your Interview

Prepare your resume and ready yourself for an interview where you can showcase your unique abilities and learn more about the benefits and culture of our company. At The Goodyear Tire & Rubber Company, we seek curious, creative, and solution-driven team players who are ready to drive their future.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players.

Keep Up to Date

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Learn more about The Goodyear Tire & Rubber
Size
72,000 employees
Market Cap
$2.7 billion
Industry
Net Income
-$1.2 billion
Founded
1998
5 Year Trend
+2.9%
Revenue
$12.3 billion
NASDAQ

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