Graphic Packaging

Senior Account Executive - Foodservice

Graphic Packaging • $92K — $123K *
Atlanta, GA 30349In-Person
Food & Beverages
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Management, Packaging, Supply Chain, or a related field.
  • 5-7 years of experience in project management, account management, or sales support.
  • Experience managing cross-functional projects and customer-facing initiatives.
  • Demonstrated ability to present products and solutions to customers.
  • Experience in foodservice packaging or related manufacturing environment preferred.

Responsibilities

  • Manage category-level planning and execution of packaging programs.
  • Lead project activities including feasibility assessments and product launches.
  • Serve as the primary contact for assigned packaging categories.
  • Develop and maintain project timelines and action plans.
  • Build and maintain strong relationships with customers and internal stakeholders.

Benefits

  • Remote home-office based position with occasional travel.
  • Flexibility to work outside standard business hours as needed.
Full Job Description
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JOB SUMMARY:

Our Foodservice group team is seeking an experienced Account Executive to support a large, global quick service restaurant brand. This role serves as a key liaison between the customer and internal stakeholders, driving category management, project execution, supply chain alignment, and client satisfaction. The ideal candidate will bring a strong background in project management, sales support, and cross-functional collaboration, along with exceptional organizational, analytical, and communication skills.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Account & Project Management
  • Manage category-level planning, development, and execution of customer's packaging programs, partnering with engineering, supply chain, planning, operations, finance, and sales teams.
  • Lead project activities including feasibility assessments, promotional capabilities, material substitutions, manufacturing evaluations, plant trials, product qualifications, specification development, and product launches.
  • Serve as the primary point of contact for assigned packaging categories, ensuring alignment between customer objectives and internal execution.
  • Develop and maintain project timelines, launch schedules, and action plans to support successful implementation.
  • Communicate project status, risks, and milestones to both internal and external stakeholders.
Client Relationship Management
  • Build and maintain strong relationships with customer, and key internal stakeholders.
  • Understand customer needs and translate requirements into actionable plans for internal teams.
  • Provide timely communication on project progress, challenges, and resolutions.
  • Support the commercial sales team in achieving account objectives and delivering exceptional customer service.
Category Management & Strategic Support
    • Analyze product performance, sales trends, forecast data, and usage rates to support short- and long-term category strategies.
    • Utilize knowledge of packaging products, manufacturing capabilities, and industry trends to support customer requests and commercial opportunities.
    • Provide technical and operational guidance related to foodservice packaging solutions.
    • Maintain awareness of emerging packaging technologies and industry developments.
ESSENTIAL DUTIES & RESPONSIBILITIES (CONTINUED):

Supply Chain, Production & Risk Management
  • Coordinate with planning and manufacturing facilities to align production schedules with customer requirements and launch timelines.
  • Monitor inventory, production performance, and supply chain activities to ensure service levels are achieved.
  • Identify potential risks related to inventory, production, supply, or project execution and develop mitigation plans.
  • Address supply chain challenges, escalate issues when necessary, and drive timely resolution.
Forecasting, Reporting & Financial Administration
  • Track sales performance against forecast and provide reporting on production, inventory, orders, and planned output through customer and supplier reporting tools.
  • Lead recurring category production and project review meetings with customers and internal teams.
  • Develop project cost estimates in collaboration with internal teams, secure customer alignment, and coordinate project-related invoicing.
  • Support resolution of accounts receivable and aged inventory concerns.
  • Provide data-driven recommendations to support business decisions and account growth.
Digital Tools & Systems
  • Act as the liaison between customers and internal IT teams to support implementation and adoption of digital tools and system enhancements.
  • Develop proficiency in customer and internal ERP systems, customer portals, reporting platforms, and other account-related technologies.
  • Support continuous improvement initiatives that enhance visibility, efficiency, and customer experience.
SKILLS & QUALIFICATIONS:

Education
  • Bachelor's degree in Business, Management, Packaging, Supply Chain, or a related field.
  • Project Management Professional (PMP) certification or other relevant project management certification is a plus.
Experience
  • 5-7 years of experience in project management, account management, sales support, or a related role.
  • Experience managing cross-functional projects and customer-facing initiatives.
  • Demonstrated ability to present products, capabilities, and solutions to customers.
  • Experience within foodservice packaging, folding carton, consumer products, or a related manufacturing environment preferred.
  • Account management and foodservice industry experience preferred but not required.
  • Proven ability to influence, negotiate, and build strong working relationships.
Business Skills
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving capabilities.
  • Ability to interpret data and translate insights into actionable recommendations.
  • Effective decision-making and execution under tight deadlines.
  • Desire to learn and grow within commercial account management.
Attributes for Success
  • Self-starter with a proactive mindset.
  • Strong work ethic and commitment to continuous learning.
  • Professional, confident, and resilient.
  • Collaborative team player with a positive attitude.
  • Flexible and adaptable in a fast-paced environment.
KEY PERFORMANCE INDICATORS:
  • Category Execution: Inventory performance, project delivery, and successful launch execution.
  • Customer Satisfaction: Customer feedback and relationship effectiveness.
  • Risk Management: Successful identification, mitigation, and resolution of risks and issues.
  • Forecasting & Financial Performance: Forecast accuracy, reporting quality, and timely invoicing/payment processing.
  • Digital Adoption: Effective implementation and utilization of customer and internal digital tools.
WORK ENVIRONMENT:
  • Remote home-office based position with occasional travel.
  • Flexibility to work outside standard business hours as business needs require.
Disclaimer

The candidate must be able to perform the essential functions of the position satisfactorily, with or without a reasonable accommodation. Graphic Packaging retains the right to change or assign other duties to this position.

Career Level

Advanced, seasoned
Internal expert, thought-leader

Competencies

Business Acumen
Curiosity
Interpersonal Skills
Influence Skills
Self-Starter
Negotiation Skills
Organization Skills
Results Oriented

Pay Range

$92,600.00 - $123,500.00

Requisition: 16312

About Graphic Packaging

Graphic Packaging is committed to providing consumer packaging that makes a world of difference. The Company is a provider of sustainable fiber-based packaging solutions for a wide variety of products to food, beverage, foodservice, and other consumer products companies. The Company operates on a global basis, is one of the largest producers of folding cartons and paper-based foodservice products in the United States, and holds strong market positions in coated recycled paperboard, coated unbleached kraft paperboard, and solid bleached sulfate paperboard. The Company's customers include many of the world's most widely recognized companies and brands.

Graphic Packaging Careers

Join the vibrant team at Graphic Packaging, a leader in the packaging industry, where innovation meets sustainability to transform the packaging landscape. As one of the most forward-thinking companies, Graphic Packaging offers a plethora of job opportunities that promise not only professional growth but also a commitment to diversity and leadership development.

Work You’ll Do

At Graphic Packaging, you’ll be part of a culture that values innovation and leadership. Our team is dedicated to mastering the art of high-quality packaging solutions, ensuring that every team member is involved in making a significant impact. Whether you're looking for a position in design, production, sales, or management, Graphic Packaging provides an environment where your skills will be honed and your professional aspirations met.

Explore Career Paths

Graphic Packaging is keen on nurturing talent through comprehensive career paths that include both employment and internship opportunities. Our internship programs are designed to transform academic knowledge into professional real-world experience, providing a robust foundation for a flourishing career in the packaging industry.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Graphic Packaging is home to over 17,000 employees who are encouraged to think big and create smarter packaging solutions. With a focus on sustainable practices and cutting-edge technology, our leadership fosters a workspace where every idea is valued and every individual can thrive.

Diversity and Professional Growth

We believe that a diverse workforce fuels innovation and creates a stronger team. Graphic Packaging is committed to diversity training and leadership development, ensuring that all employees have the opportunity for career advancement and personal growth. Our leadership programs are tailored to nurture your potential and propel you to new heights in your career.

Benefits and Culture

At Graphic Packaging, we understand that job satisfaction extends beyond the office. That’s why we offer competitive benefits that cover health, finance, and family. Be part of a company that supports your well-being and provides the tools you need to achieve your best both professionally and personally.

Join Our Team

Ready to advance your career at Graphic Packaging? Explore the various job opportunities on our careers page. We are continuously hiring and looking for individuals who are passionate, curious, and eager to drive change in the packaging industry.

Stay Connected

Keep up to date with the latest at Graphic Packaging by joining our networking events, reading our careers blog, and subscribing to job alert emails. Tailor your experience and stay ahead in your career with insider tips, industry news, and exclusive looks into life at Graphic Packaging.

Apply Now

Your future at Graphic Packaging is just an interview away. Polish your resume, prepare your skills, and apply for the position that will set you on the path to success. We look forward to seeing how you can contribute to our team and help shape the future of packaging.

Graphic Packaging Jobs

Discover the exciting and rewarding opportunities that await at Graphic Packaging. Whether you’re seeking an internship or a full-time position, our doors are open to those ready to make a significant impact in the industry. Join us and be part of a company that’s leading the way in innovative and sustainable packaging solutions.
Learn more about Graphic Packaging
Size
25,000 employees
Market Cap
$6.8 billion
Industry
Food & Beverages
Net Income
$167.3 million
Founded
1978
5 Year Trend
+10.7%
Revenue
$6.5 billion
NASDAQ
GPK
* Ladders Estimates

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