The Travelers Companies, Inc

Senior Account Engineer Property

The Travelers Companies, Inc • $126K — $208K *
Chicago, IL 60629Hybrid
Finance & Insurance
8 - 10 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field.
  • 8+ years of experience in Property/Highly Protected Risk (HPR).
  • Valid driver's license.
  • Must complete state-specific certification requirements if applicable.
  • Expertise in risk control and commercial lines insurance.

Responsibilities

  • Maintain consistent on-site presence with clients, managing 20%-50% travel.
  • Consult with clients on hazard control strategies to reduce losses.
  • Develop comprehensive service plans and account briefs.
  • Provide necessary instructions for quality service delivery.
  • Deliver technical advice for risk assessment to underwriters.
  • Identify and analyze emerging risks and account losses.
  • Build and sustain relationships with internal and external stakeholders.

Benefits

  • Health Insurance for employees and eligible family members from day one.
  • 401(k) matching contributions and participation in a Pension Plan.
  • Minimum of 20 days Paid Time Off plus nine holidays annually.
  • Access to a comprehensive wellness program and professional counseling services.
  • Encouragement of community volunteerism with matching gift programs.
Full Job Description
Job Category
Risk Control

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$126,500.00 - $208,700.00

Target Openings
1

What Is the Opportunity?
What Is the Opportunity?
Under general supervision, designs and oversees delivery of valued and high quality Property Risk Control services to assigned large National Property accounts and clients country-wide. This includes activities in support of: Acquisition of new business through participation in account meetings at the request of National Property Underwriters, including presentations around Risk Control's value proposition as it relates to that specific class of business and unique situations for that account; Loss Prevention activities throughout the policy term to achieve or maintain a profitable account. Identification of past losses and potential for trends or emerging issues, and Account Retention, whereby the value provided by Risk Control is a factor in the account renewing with Travelers. Handles the most difficult and demanding accounts/clients. This position influences but does not manage others.What Will You Do?
  • Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
  • Serves as client contact and consults with them on strategies for controlling hazards to reduce or prevent losses. Influences clients to implement recommendations. Develops comprehensive plan for services to be delivered, appropriate resources to be used. Negotiates with and manage client expectations to achieve appropriate balance between service and cost.
  • Develops meaningful, impactful, timely and professional Risk Control Service Plans, Risk Control Service Summaries, and Mid-Term Reviews and related account correspondence.
  • Provides Risk Control Service Instructions as necessary for quality and service delivery of appropriate services by our countrywide RC staff.
  • Provides technical advice and account information to National Property Underwriters for risk assessment and analysis.
  • Maintains current knowledge of account losses, emerging issues relevant to the account, operational changes and the property hazards and protection issues associated with them for assigned accounts.
  • Acts in autonomous capacity and in close communication with the National Property Underwriters for their assigned account list, plus the Property Director, serving as a resource to the National Property Underwriter in development of insurance deal and account retention strategies. Assists with presentations to potential and current insureds to demonstrate a Risk Control value proposition tailored to the needs of the account.
  • Builds and maintains productive relationships with underwriting and service teams assigned to the national business, with the broker/agent community, with Claim Account Executives and other Risk Control staff as appropriate.
  • Develops and documents 5success stories6 relating to measurable reductions in Loss Expectancies and improvement in protection at account locations.
  • Takes the initiative to act as a mentor to other employees that are servicing assigned accounts.
  • Functions as a field Property Specialist as workload demands and/or to better service assigned accounts.
  • Requires a higher level of technical expertise, superior delivery of Risk Control6s value proposition, true differentiating of our products, services and interaction compared to Travelers6 competition. Highly valued by business partners and clients as expert in their role.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor's degree in related field.
  • 8 or more years of Property/ Highly Protected Risk (HPR) skills and experience.
  • Communication:
  • Communications are timely and responsive.
  • Attention to detail as it relates to written communications.
  • Negotiates effectively on service issues.
  • Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
  • Influences others to take action on recommendations.
  • Listens effectively.
  • Takes initiative to keep business partners informed of emerging account issues.
  • Exceptional interpersonal skills both with clients and business partners.
  • Business Knowledge:
  • Understands Commercial Lines insurance products.
  • Fully understands Risk Control performance standards.
  • Fully understands Risk Control6s service products.
  • Knows and understands the business plans for each marketing business unit.
  • Resource Management:
  • Makes sound judgments about appropriate service levels for customers.
  • Effectively assesses resource requirements and manages deployment of resources in support of the customer.
  • Continually assesses workload in light of business priorities; directs own efforts accordingly.
  • Identifies methods for improving personal productivity and shares these with staff.
  • Customer Service:
  • Balances customer expectations and expense constraints.
  • Builds credibility with internal and external customers.
  • Creates customer satisfaction by demonstrating the value of Risk Control services.
  • Technical Expertise:
  • Maintains proficiency in technical knowledge, including new exposures, controls, and emerging issues that relate to property loss prevention and protection best practices.
  • Has mastered Account Consultant Workstation and all relevant Risk Control computer systems applications for field engineers.
  • Analytical Skills:
  • Identifies opportunities to market Risk Control services.
  • Analyzes loss information to identify root causes and develop appropriate corrective actions to reduce or eliminate the likelihood of a recurrence.

What is a Must Have?
  • Five years of experience in fire science or a technical science, an engineering discipline, or the property fire protection field.
  • Valid driver's license.
  • Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members 6 including spouses, domestic partners, and children 6 are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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