Responsibilities / Position overview

The role of Senior Account Director is responsible for overseeing the development, management, and direction of all aspects of various market access projects and clients. Must be a strategic thinker with a comprehensive understanding of the marketplace, the ability to define the short and long-term strategies to meet market access objectives and can build the need for development of proposed solutions/projects. Additionally, responsibilities include being prepared to function as the primary point for day-to-day client contact, managing various components and team members regarding timely and organized account planning, project management, budget oversight, and team coordination/communication throughout all phases of a project's workstream. Additionally, this role must master department and company standard operating procedures to ensure customer expectations are being met.

Essential Duties/Responsibilities

• Contacts and meets with client to maintain/grow current relationships. Proposes ideas and new business projects to clients
• Works with internal teams to develop contracts, project estimates, budget proposals, and strategic initiatives for submission to client
• Contributes to the development of product strategy and implementation of communication plans
• Leads projects from planning to completion
• Delegates projects to junior account team members and provides oversight throughout critical phases of each project
• Consults with account leadership and other team members to optimize account success
• Develops and maintains strong relationships with client-related stakeholders (Marketing, Sales, Legal, Medical and Compliance)
• Oversees and directs project(s) through external vendors and internal departments as necessary, i.e., IT, Editorial, Graphics, and Art
• Ensures that progressive stages of projects are executed to meet deadlines, budget, and client expectations
• Manages junior account team members for enhanced professional development
• Acquires thorough knowledge of client's business (disease state, product, competitors, etc.) to proactively manage anticipated opportunities and challenges
• Monitors the marketplace continuously; providing updates to the client and internal team
• Maintains continuous learning to ensure thorough understanding of the healthcare landscape
• Potential to participate in new business development and support including research, presentation development, potential client engagement and meeting participation
• Potential to plan, organize, and participate in client pitch presentations

Qualifications
• Bachelor's degree in marketing, communications, health economics, advertising or related field
• Minimum 5-7 years of experience in a fast-paced agency environment
• Demonstrated experience and success in leadership of cross-functional agency teams
• High motivation, good work ethic, maturity and personal initiative
• Strong oral and written communication skills
• Strong attention to detail
• Fluency in Microsoft Office applications
• Occasional travel may be required

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance:

• Competitive salary plus bonus scheme
• Medical, dental, and vision insurance options
• 401(k) plan with employer match
• Generous amount of paid time off annually + paid holidays
• Flexible spending accounts for health and dependent care
• Health Savings Account option with employer match
• Employee Assistance Program
• Paid short-term and long-term disability coverage and more

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