Senior Account Director

Infosys Limited Digital • $120K — $150K *
US-AnywhereRemote in United States
Business Services
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field.
  • 14+ years of experience in sales or account management within the BPM industry.
  • Experience with consultative selling techniques.
  • Proven skills in upselling and cross-selling to existing clients.
  • Exceptional presentation and communication skills.
  • Strong networking abilities with a focused outreach strategy.
  • Ability to independently navigate complex systems and technology.

Responsibilities

  • Open new accounts and logos for BPM services.
  • Collaborate with leadership to create business development account plans.
  • Cultivate relationships and farming within designated accounts.
  • Lead the sales conversation process to attract new clients.
  • Develop client-specific points of view for various BPM services.
  • Identify and manage risks to growth with senior sales leaders.
  • Research and identify opportunities in new and existing markets.
  • Prepare and deliver impactful pitches to potential clients.
  • Build long-lasting relationships with current and prospective clients.

Benefits

  • Remote work flexibility.
  • Work within a high-caliber team of industry experts.
  • Opportunity to innovate in the digital BPM service landscape.
Full Job Description
Job details

Job Role

Engagement Manager

Work Location

Anywhere in the US and/or Remote

State / Region / Province

Anywhere in the US and/or Remote

Country

USA

Domain

Global Markets

Interest Group

IBPO USA

Company

IBPO USA

Requisition ID

150986BR

Senior Account Director
Senior Manager - Client Services

In this position, you will be responsible for client interfaces within an account or group of accounts and is responsible for new account openings. They work closely with the new account CSG, MCO's and account team and are responsible for opening the new logo's business growth and client management. We're looking for a self-motivated candidate who is passionate and understands the Digital BPM Services & Technology landscape/trends. As part of our MFG segment business, you will play a key role in helping open new accounts /logo's building and cultivating relationships and farming opportunities within existing accounts. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs.

Responsibilities:
  • Responsible for opening new accounts /Logos for BPM Services
  • Work closely with IL & BPM CSG leadership, Account Manager's to create an account plan, business development focused POV's working with Sales and Solutions leads
  • Farming of designated Accounts
  • Attracting new clients by innovating and leading the Sales conversations process for the business
  • Taking ownership on working on Client POV's for F&A, Supply chain, Procurement, HRO working with Sales & Solutions leads customized for client requirements
  • Working with senior Sales & CSG leaders to identify and manage company risks that might prevent growth
  • Identifying and researching opportunities that come up in new and existing markets
  • Preparing and delivering pitches and presentations to potential new clients Combining efforts and fostering a collaborative environment within the business as a whole
  • Communicating with clients to understand their needs and offering solutions to their problems
  • Creating positive, long-lasting relationships with current and potential clients
Basic Qualifications:
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • 14+ years of experience, with strong sales/relationship management/account management experience within the BPM industry
Preferred Qualifications:
  • Consultative selling
  • Upsell/Cross sell
  • Strong client presentation & communication skills
  • Relationship Management
  • Networking skills with reach out focus.
  • Independently navigate through the systems, processes and technology understanding.
  • Forthcoming in bringing new ideas / innovative ways of working.
  • Strong governance orientation
  • Go getter and always willing to learn, collaborate with cross functional teams
  • Proposal making skills.

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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Discover the exciting and rewarding career opportunities at Infosys Limited Digital. Search for open positions that align with your professional skills and interests. Infosys Limited Digital is looking for passionate, curious, and innovative team players ready to make a significant impact in the digital world.

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Industry
Information Technology
* Ladders Estimates

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