Semiconductor Field Process Support EngineerSummary/ObjectiveWe are seeking a Field Semiconductor Process Support Engineer to join our Semiconductor Service team. This hands-on role combines process engineering and field service expertise to support the deployment, optimization, and ongoing performance of Forge Nano's ALD systems at customer semiconductor fabs and R&D sites. The ideal candidate is an experienced process engineer or applications specialist who thrives in dynamic environments, enjoys solving complex technical challenges, and is comfortable working directly with customers in both lab and cleanroom settings.
Essential Functions & Responsibilities- Serve as the on-site technical expert for Forge Nano ALD systems at customer semiconductor and microelectronics facilities.
- Support process setup, recipe optimization and troubleshooting for ALD film deposition applications.
- Collaborate with Forge Nano's engineering, R&D, and applications teams to refine system performance and process reliability.
- Perform equipment installations, calibrations, acceptance testing, and preventive maintenance.
- Train customer personnel on system operation, safety, and best practices.
- Record and analyze process data to identify trends, issues, and improvement opportunities.
- Represent Forge Nano with professionalism and a strong customer service focus while traveling (~50% of the time).
Required Education and Experience- Bachelor's degree (or higher) in Chemical Engineering, Materials Science, Physics, Electrical Engineering, or a related field.
- 3+ years of experience in semiconductor process engineering or thin-film deposition (ALD, CVD, PVD, or similar).
- Strong understanding of vacuum systems, gas delivery systems, and process control fundamentals.
- Demonstrated ability to troubleshoot both process and hardware issues in complex systems.
- Excellent communication and interpersonal skills, with the ability to interface effectively with customers.
- Willingness and ability to travel up to 50% domestically and internationally.
Preferred Skills and Experience- Hands-on experience with ALD systems and recipe development in a semiconductor fab or research environment.
- Familiarity with statistical process control (SPC), design of experiments (DOE), and process data analysis.
- Prior experience in a field service, applications engineering, or customer support role.
- Understanding of cleanroom protocols and EHS standards for semiconductor manufacturing.
Work EnvironmentWork is carried out in our large technical facility, remotely, and at customer locations, often in cleanrooms and frequently with minimal physical clearance. While performing the duties of this job, the employee may handle hazardous chemicals at times. The employee will be required to wear all appropriate safety equipment including but not limited to eye protection, gloves, steel toe shoes, lab coat, etc. An employee in this position works in an environment in which safety, environmental and health concerns may demand constant attention. Strict adherence to corporate and/or plant policies, rules and regulations in these areas is required. Employee will also be subject to customer safety policies and procedures during field service visits.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee occasionally will work near moving mechanical parts. The noise level in the work environment is moderate. While performing the duties of this job, the employee is regularly required to talk or hear or communicate. The employee frequently is required to stand; walk; and reach with hands and arms. Lifting of containers upwards of 50lbs will be required periodically.
TravelRegular and frequent travel is expected for this position. Forge Nano is located in Thornton, CO. The employee is expected to reside within driving distance of the facility.
Compensation - This is an hourly position, with possible overtime at 1.5x. Expected hourly rate range is $40-52/hour based on experience.
- Medical/dental/vision/disability and life insurance, holidays, PTO, Flexible Spending Account, Annual Bonus and 401(k) plan with match
