Oversee MSC contract training and development requirements.
Forecast and implement comprehensive training programs.
Develop and conduct site-specific security training.
Ensure continual training delivery to all personnel.
Monitor and review security processes and personnel performance.
Manage disciplinary actions and personnel feedback.
Maintain site operations through effective communication.
Benefits
Medical, vision, and dental insurance coverage.
Pet insurance availability.
Paid training programs offered.
401(k) retirement plan.
Opportunities for career advancement.
Continuous learning opportunities through an LMS.
Full Job Description
Security Training Manager (Experience Required) Annual Salary $108,000 | Culver City, CA
DAILY:
Oversee the MSC contract requirements, training and development being followed.
Forecast and Implementation of the Training Program.
Develop and Implement site specific security training
Ensure Training Manager is facilitating ongoing MSC/Site Specific Trainin to all personnel.
Communicate and Keep Apprised, Account Manager.
Prepare all pertinent information for shift briefings, as it pertains to site operations.
Monitor, update, and review all MSC/client-specific processes performed by the security operations center.
Manager of overall personnel.
Objectively review/approve/rescind disciplinary action on a case-by-case basis.
Oversee the addressing of any issues and provide feedback to ensure that the needs of the Client SEC-OPS team are heard and are being met.
Oversee the management and development of operation team members.
Oversee officer area upkeep; coordinate with all who share space to ensure that the office has a professional look and is kept organized and free of clutter and that items are being properly used.
Oversee and assist with TrackTik management.
Oversee and assist in ensuring the minimization of NBOT at Client Accounts.
Complete or coordinate tasks assigned by the account manager.
WEEKLY:
Create and present training for the guard force and specialty positions.
Prepare briefing training topic presentations.
Oversee the management of MSC employee pay rates.
Oversee NBOT% for Client Accounts.
Oversee the turnover ratio % of Client accounts.
Oversee the management of all personnel.
Maintain frequent and positive or accountable contact with subordinate staff.
Conduct or coordinate employee separations.
Conduct or coordinate employee counseling.
Conduct or coordinate the maintaining of Client business assigned.
Conduct or coordinate operations of shared drives.
MONTHLY:
Oversee and record training metrics.
Prepare and present security officer and specialty in-service training presentations.
Monthly syncs with the client with regard to Training/Monthly/Quarterly business review.
Arrange state of the branch meetings with on site Leadership/Officers for further build cooperation and lend support to site leadership/officers.
Audit the functionality of all MSC required systems.
Coordinate and assist with ERP'S/SOP'S safety plans/drills.
Oversee remedial trainings.
Oversee the delivery of training content.
Update SOP'S, ERP'S, Appendix, Post Orders as needed.
Responsibilities:
Must have a California Guard Card.
Experienced Passionate Speaker
Professional and Knowledgeable Trainer
Comfortable addressing a big audience
Data Capturing and Employee Metrics
Must have Excel spreadsheet and PowerPoint experience.
Forecast and implementation of the training program (existing and new deliverables).
Interact with all guests (clients, employees, and guests) in a professional demeanor.
Foster client relationships through continuous communication and support.
Develop and implement site-specific security policies to successfully execute the contract.
Ensure officers are performing all assigned duties, including but not limited to time sheets, daily logs, activity and incident reports.
Review and verify all reports and logs for accuracy.
Address and rectify all employee relations and payroll concerns in a timely manner.
Recruit, hire, and train officers to ensure operational performance and coverage is met.
Conduct regular site inspections to ensure compliance (uniform and equipment).
