What you will do

As a Security Technical Specialist specializing in CCure Access Control Systems, you will play a key role in delivering technical expertise as part of the Professional Services team, implementation services, and training for Johnson Controls' Software House and American Dynamics platforms. This role emphasizes system design, migrations, upgrades, implementation of product features, client and dealer training and support, ensuring that solutions are delivered with high performance, security, and reliability.

You will collaborate with clients, system integrators, and internal teams to deploy, configure, and optimize enterprise security platforms, while also contributing to the development of best practices and custom solutions that address unique customer requirements.

How you will do it

• Deliver technical sessions both remotely and on-site, demonstrating strong presentation and communication skills.
• Configure environments to support hands-on training, testing, and system migration activities.
• Partner with Sales and System Integrators to understand and address technical project requirements.
• Lead and support professional services efforts, ensuring minimal disruption and optimal performance.
• Assist system integrators by showcasing product features, capabilities, and integration options.

What we look for

Required

• High School Diploma or equivalent experience.
• Strong background in Information Technology.
• Proficiency in SQL/T-SQL is highly desirable.
• Exceptional communication and presentation skills.
• Outstanding customer service and problem-solving abilities with a sense of urgency.
• Adept at managing multiple priorities while working independently with a focus on detail.
• Team player capable of collaborating at all levels within Johnson Controls and client organizations.
• Willingness to travel approximately 50-75% of the time within the United States.
• Proficient in Microsoft Windows, SQL databases, and presentation software.

Preferred

• Experience in the Physical Security industry.
• Knowledge of CCURE 9000 and American Dynamics Victor platforms is preferred.

HIRING SALARY RANGE: $76,000-105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us