Security Operations Manager - Full Time

Securitas

$82K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 18 years old with a high school diploma or GED required.
  • 2+ years of professional personnel management experience or a college degree.
  • Proven reliability, accountability, and punctuality.
  • Strong written and verbal communication skills.
  • Familiarity with conflict resolution and de-escalation techniques is a plus.
  • Customer service experience preferred.
  • Basic computer proficiency and technology use is essential.

Responsibilities

  • Manage guarding operations across multiple sites, overseeing subordinate officers and staff.
  • Conduct status meetings with management and clients to resolve issues.
  • Ensure client service expectations are consistently met.
  • Lead training and development initiatives for staff retention.
  • Maintain payroll records and ensure report accuracy and timeliness.
  • Coordinate staffing and scheduling to guarantee service continuity.
  • Contribute to company initiatives and perform similar tasks as needed.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Paid Time Off after one year of service.
  • Paid family leave following State Law guidelines.
  • Weekly pay and access to DailyPay.
  • Employee discounts on various services including childcare and travel.
  • Free uniforms and paid training provided.
  • Employee Assistance Program for wellness support.
Full Job Description
Job Description

Security Operations Manager - Full Time

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $82,555.20/Year

Location: Bellevue, WA

Schedule: Sunday - Thursday 10:00pm-6:45am

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like
  • Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
  • Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
  • Ensure that service expectations are being met through regular contact with clients.
  • Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
  • Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
  • Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
  • Provide input to company initiatives.
  • Perform tasks and duties of a similar nature and scope as required for assigned office.

What We Offer
  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
  • Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
  • Paid Family Leave - up to 12 weeks a year in accordance with State Law.
  • Weekly Pay! - DailyPay Access program available!
  • Referral Program.
  • Telemedicine - Virtual Medical Care.
  • Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
  • Free Uniforms & Paid Training.
  • Doggy & Kitty Daycare Discounts.
  • Employee Assistance Program & So Much More!

Position Requirements
  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • College degree OR 2+ years of professional person management experience required.
  • Must be reliable, accountable, punctual, and have a strong work ethic.
  • Must have a strong grasp of appropriate and professional verbal/written communication.
  • Conflict resolution and de-escalation skills a plus.
  • Customer service background preferred.
  • Proficient in basic computer and technology use.
  • Reliable and self-motivated with strong planning, organizing, and leadership skills.
  • Ability to take initiative, achieve results, and meet deadlines.
  • All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make our world a safer place.

Benefits include:

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work


Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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