Security Operations Manager - Full Time

Securitas

$82K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least 21 years old and high school diploma or GED required.
  • College degree OR 2+ years of experience in personnel management needed.
  • Demonstrated reliability, accountability, and strong work ethic required.
  • Excellent verbal and written communication skills essential.
  • Proficiency in basic computer skills necessary.
  • Conflict resolution and de-escalation skills are advantageous.
  • Customer service experience preferred, with strong planning and leadership abilities.

Responsibilities

  • Manage guarding operations across multiple sites and supervise staff.
  • Facilitate communication with management and client representatives regarding service status.
  • Ensure client satisfaction through regular engagement and service monitoring.
  • Coordinate training and development for staff to maintain a high-performance team.
  • Maintain payroll records and ensure accuracy in reporting for clients and the company.
  • Uphold a professional environment compliant with all relevant regulations.
  • Oversee scheduling, staffing, and service delivery logistics.

Benefits

  • Comprehensive medical, dental, vision, life, and disability insurance options, plus 401K plans.
  • Paid time off program, with 40 hours after one year for full-time employees.
  • Paid family leave of up to 12 weeks per year, as per state law.
  • Weekly pay with the option for daily pay access.
  • Employee referral program with incentives.
  • Telemedicine services for virtual medical care.
  • Discounts for childcare services, vehicles, electronics, cell phone plans, and travel.
  • Free uniforms and paid training for employees.
  • Discounted daycare services for pets.
Full Job Description
Job Description

Security Operations Manager - Full Time

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $82,555.20/Year

Location: Redmond, Kirkland, & Everett, WA

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like
  • Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
  • Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
  • Ensure that service expectations are being met through regular contact with clients.
  • Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
  • Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
  • Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures.
  • Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
  • Provide input to company initiatives.
  • Perform tasks and duties of a similar nature and scope as required for assigned office.

What We Offer
  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
  • Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
  • Paid Family Leave - up to 12 weeks a year in accordance with State Law.
  • Weekly Pay! - DailyPay Access program available!
  • Referral Program.
  • Telemedicine - Virtual Medical Care.
  • Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
  • Free Uniforms & Paid Training.
  • Doggy & Kitty Daycare Discounts.
  • Employee Assistance Program & So Much More!

Position Requirements
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • College degree OR 2+ years of professional person management experience required.
  • Must be reliable, accountable, punctual, and have a strong work ethic.
  • Must have a strong grasp of appropriate and professional verbal/written communication.
  • Conflict resolution and de-escalation skills a plus.
  • Customer service background preferred.
  • Proficient in basic computer and technology use.
  • Reliable and self-motivated with strong planning, organizing, and leadership skills.
  • Ability to take initiative, achieve results, and meet deadlines.
  • All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make our world a safer place.

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