Security Manager

The Connaught

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in security, ideally within luxury hotels.
  • Strong knowledge of security best practices and emergency response protocols.
  • Proficient leadership and teamwork skills to guide and motivate staff.
  • Understanding of relevant hotel security laws and regulations.
  • Exceptional communication skills for professional interactions with guests and partners.
  • Preferred security certifications (CPP, PSP, etc.).

Responsibilities

  • Develop and implement security policies and protocols.
  • Assist in managing daily operations of the hotel's security department.
  • Conduct security risk assessments to identify and mitigate threats.
  • Collaborate with other departments for a united security approach.
  • Communicate updates on security protocols to all staff.
  • Work with local law enforcement for effective incident response.
  • Train and supervise security staff to ensure readiness and compliance.
  • Monitor security systems, including CCTV and alarms for effectiveness.
  • Investigate breaches, prepare reports, and suggest improvements.
  • Oversee access control measures for sensitive hotel areas.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Health Savings Plan with company matching.
  • Flexible Spending Account options.
  • Generous paid holidays and time off policies.
  • Benefit from paid sick leave.
  • Access to an Employee Assistance Program.
  • Free parking for employees.
  • Participate in employee recognition programs.
  • Enjoy complimentary meals during shifts.
  • Incentives for colleague referrals.
Full Job Description
Security Manager

Summary of Position

The Security Manager will assist in overseeing all aspects of security operations to ensure a safe and secure environment for all guests, colleagues, and assets.

Roles and Responsibilities

Core functions of the position, but are not limited to the following;
  1. Develop and implement comprehensive security policies, procedures, and protocols.
  1. Assist the Director of Security with the day-to-day operations of the hotel's security department.
  1. Conduct regular security risk assessments and implement measures to mitigate potential threats.
  1. Liaise with other departments to ensure a cohesive and integrated approach to security within the hotel.
  1. Communicate security protocols and updates effectively to all colleagues.
  1. Collaborate with local law enforcement agencies and emergency services to ensure a swift and effective response in case of incidents.
  1. Manage and supervise security colleagues, providing training and guidance.
  1. Monitor and analyze security systems, including CCTV, access control, and alarms.
  1. Investigate security incidents, prepare detailed reports, and recommend corrective actions.
  1. Implement and manage access control measures to secure sensitive areas within the hotel.
  1. Stay informed about current security trends, technologies, and best practices in the hospitality industry.
  1. Coordinate with other departments to ensure a seamless and secure guest experience.
  1. Conduct thorough investigations into security breaches and incidents, providing detailed reports.

Qualifications
  1. Proven experience in a leadership role within security, preferably in a luxury hotel environment.
  1. In-depth knowledge of security best practices, emergency response procedures, and risk management.
  1. Strong leadership and interpersonal skills with the ability to build and lead a high-performing team.
  1. Familiarity with relevant laws and regulations related to hotel security.
  1. Excellent communication skills and the ability to interact professionally with guests, colleagues, and external partners.
  1. Relevant security certifications (CPP, PSP, etc.) preferred.

Physical Requirements
  • Ability to stand, walk, and move about the hotel for extended periods.
  • Physical stamina to respond quickly and effectively in emergency situations.
  • Capability to lift, carry, and move security equipment as needed.
  • Visual and auditory acuity to monitor and assess security situations.
  • Ability to perform duties in various weather conditions.

Company Benefits
  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Employee Assistance Program
  • Free Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program

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