Job Description:Job SummaryThis position addresses security and the quality of services impacting UPS and its customers. He/She monitors and audits security policies and procedures, assists with the conduction of investigations, and aids in ensuring compliance with government regulations. This position inspects physical assets (e.g., buildings, vehicles, etc.) to identify potential security issues and reviews service failure reports to identify employee dishonesty incidents and procedural breakdowns. He/She investigates losses, compliance violations, and possible criminal activity. This position presents investigation findings to management and government agencies to ensure appropriate incident responses.
Responsibilities:- Audits quality and integrity policies and procedures to ensure compliance.
- Monitors employee disciplinary data.
- Analyzes investigation results and the root cause of losses to determine preventive measures.
- Analyzes research and surveillance data, interviews investigation subjects to obtain written incident statements, and prepares accurate and thorough case files.
- Develops customized security procedures for external customers.
- Determines employee training needs to produce continuous development plans.
- Conducts performance evaluations and resolves individual and group performance issues.
Qualifications:- Associates Degree
- Bachelor's Degree or International equivalent - Preferred
- Availability to work flexible shift hours
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
OTHER CRITERIA:- This job is a grade 20E.
- Hours of Operation are subject to change: 3:00 PM - 11:00 PM PST.
- Position is located in Richmond, CA.
- Must be currently located in the same geographic location as the job or willing to self-relocate.
- No Relocation assistance offered.
- Employer will not sponsor visas for position.
- Last day to apply for internal applicants is 11:59 PM EST on 08/28/2026.
Employee Type:Permanent
Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $82,140.00/year to $133,500.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
