Summary Statement

The principal responsibility is to ensure the effective delivery and support of the state of Delaware's security controls across its network, systems, applications and data. The manager will ensure that the assigned services e.g. Cloud, network, systems, middleware, endpoint and other security services are effectively deployed, maintained and optimally configured to mitigate threats against the state.

Selective Requirement

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified.

• Applicant must possess a high school diploma or GED.

Preferred Qualification

Applicants who do not possess the preferred qualifications will still be eligible to compete for this position if minimum job requirements are met.

• Possess a bachelor's degree in Computer Science, Information Systems, Security, Telecommunications, Networks, an I/T discipline or a related field.
• Possess a certification in Cybersecurity, or in one or more of the assigned mission critical workgroup services: Network Security Tools (Firewalls, IDS/IPS), Application Security Tools (Web Application Firewall), Endpoint Detection and Response (EDR), Cloud Security Systems and Tools

Essential Functions

The security services will be primarily rendered through a team of engineering personnel, although the Security Engineering Manager is expected to be technically proficient in the disciplines supervised and provide a modest degree of direct technical support where required. Specific functions will include the following:

Staff supervision

• Identify and recommend optimal organizational alignments and staffing requirements
• Interview potential candidates and make hiring recommendations
• Orientation of new employees
• Prepare Performance Plans and Development & Training plans
• Direct day to day activities
• Develop staff through coaching, delegation, and stretch assignments
• Counsel employees on a continuous basis; perform periodic formal evaluations
• Identify and mentor a qualified Security Engineering Manager successor candidate
• As needed, prepare and carry out Remedial Action Plans for sub-performing employees

Leadership

• Demonstrate a positive attitude toward management, coworkers, and customers; be a true "team player" with a focus on excellence in service delivery
• Nurture creativity and energetic approaches to service delivery
• Set a positive example in all regards; exhibit integrity and honesty, and a passion for public service
• Establish Quality Processes such as Continuous Improvement, Do-It-Right-the-First-Time, and Plan-Do-Check-Improve cycle
• Ensure that the workgroup complies with Problem Management, Change Management, and Disaster Recovery procedures

Project / Task / Resource management

• Ensure adequate support for mission-critical services, specifically avoiding "one-deep" support conditions
• Set project/task priorities for staff consistent with the overall priorities of DTI and customers
• Maintain sufficiently close contact with ongoing projects / tasks to maximize on-time and on-spec delivery; notify management in a timely manner of any projects/tasks that are out of compliance with plans
• Measure and manage staff resource utilization (man-hours); prepare projected resource plans and analyze vs. actual

Administrative

• As needed, including various meetings and management reporting

Job Requirements

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas:

• Possess a minimum of 4 years' technical engineering experience in two or more of the specific Security Engineering disciplines: Network Security Tools (Firewalls, IDS/IPS), Application Security Tools (Web Application Firewall), Endpoint Detection and Response (EDR), Cloud Security Systems and Tools
• Possess a minimum of 4 years' management experience in an IT environment characterized by multiple processing platforms and 24/7 operational support requirements
• Trained or experienced in performing organizational analysis including staffing levels, functional alignment, and skills assessment

Additional Posting Information

Applicants may only apply if they are current employees of the Department of Technology and Information.

Conditions of Hire

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

All applicants must be legally authorized to work in the United States. DTI participates in the Federal E-Verify system where we will provide the federal government with each Executive Branch new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources web page.

DTI does not provide employment-based sponsorship.

Benefits

DTI's Benefits to include:

Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending (Health and Dependent Care), Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.

21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.

Tuition reimbursement up to $4,000 annually.

State funded learning opportunities, mentor programs and professional development opportunities.

Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.

Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/agencies/index.shtml.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email [email protected].

Selection Plan

Ongoing Application Review