Job Description
Position DetailsThe Corporate District Manager is responsible for leading the performance, operations, and growth of FACE FOUNDRIÉ's corporate-owned locations across Southeast Florida. This role oversees the day-to-day success of corporate stores in the district, directly managing Store Managers and ensuring consistent, elevated execution across every location.
This leader will report to the Director of Shops + Operations. The ideal candidate is an operationally strong, financially minded, people-first leader who thrives in fast-paced environments, builds high-performing teams, drives accountability, and ensures a consistent, elevated client experience across every location in the district.
This role requires a balance of strategic thinking and hands-on execution, with a strong focus on sales performance, profitability, leadership development, operational excellence, and culture.
ResponsibilitiesDistrict Leadership & Performance- Oversee the performance and operations of corporate-owned locations across Southeast Florida.
- Lead and support Store Managers to drive sales, profitability, retention, and operational consistency.
- Own P&L management across all district locations, including revenue performance, labor management, and controllable expenses.
- Develop and manage district-level budgets, forecasting, and financial plans in partnership with leadership.
- Analyze financial performance, KPIs, and operational trends regularly to identify opportunities, gaps, and action plans.
- Implement proactive strategies to improve margins, operational efficiency, payroll performance, and overall store profitability.
- Drive accountability around labor targets, inventory management, operational spending, and financial performance across all locations.
- Ensure all locations consistently execute brand standards, protocols, and operational procedures.
- Partner with Store Managers to create and execute performance improvement plans where needed.
- Conduct regular store visits to assess operational execution, team development, and overall business health.
- Support new store openings within the district, including hiring, onboarding, operational setup, and launch execution.
Leadership & Team Development- Recruit, coach, develop, and retain high-performing Store Managers across the district.
- Foster a culture of accountability, urgency, collaboration, and continuous improvement.
- Lead ongoing performance conversations, coaching, and development planning for direct reports.
- Partner with Training and People teams to ensure operational excellence and leadership growth across all stores.
- Identify future leaders within the district and help build scalable leadership pipelines.
- Support change management initiatives and ensure teams are aligned and adaptable during periods of growth and evolution.
Client Experience & Brand Standards- Champion a best-in-class client experience across all district locations.
- Ensure consistency in service execution, hospitality, cleanliness, and brand presentation.
- Partner cross-functionally with marketing and training teams to execute campaigns, launches, and initiatives successfully in stores.
- Monitor client feedback, reviews, and retention trends, and implement action plans to improve client satisfaction and loyalty.
Operational Excellence- Ensure stores are operating efficiently and in alignment with company goals and financial expectations.
- Partner with the Director of Shops + Ops on operational strategies, systems, and process improvements.
- Maintain strong oversight of scheduling, payroll management, inventory, compliance, and operational controls.
- Support implementation of new tools, systems, and operational initiatives across district locations.
- Assist in developing scalable operational frameworks as the SE Florida footprint expands.
Cross-Functional Collaboration- Work closely with Marketing, Training, Finance, HR, and Corporate leadership to support company initiatives and drive alignment across departments.
- Serve as a key operational partner in district growth planning and expansion efforts.
- Communicate consistently and effectively with leadership regarding priorities, performance, and operational updates.
Qualifications- 3-5+ years of multi-unit leadership experience in retail, wellness, beauty, hospitality, franchise, or service-based industries.
- Proven ability to lead high-performing teams across multiple locations.
- Strong financial acumen with experience managing P&Ls across multiple locations, including budgeting, forecasting, labor management, and profitability improvement initiatives.
- Exceptional leadership, communication, coaching, and organizational skills.
- Ability to balance strategic thinking with hands-on execution.
- Highly adaptable and comfortable working in a fast-paced, high-growth environment.
- Passion for team development, culture building, and client experience.
- Experience opening new locations preferred.
- Proficient in Google Workspace, POS systems, and operational reporting tools.
- Willingness to travel regularly between SE Florida locations.
Benefits- Health Insurance
- Paid Time Off (PTO)
- Short Term Disability
- 401(k)
- Discount on Services and Products
