TeleTech

Scrum Master

TeleTech$61K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience as a Scrum Master leading agile transformations for multiple teams
  • Experience with Enterprise IT, software development, and digital transformation
  • Familiarity with Agile methodologies including Scrum and Kanban
  • Proficiency with Atlassian tools such as Jira and Confluence
  • Ability to adapt in a fast-paced, collaborative environment
  • Valid TS/SCI clearance
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Certification

Responsibilities

  • Coach and mentor the development team to maximize performance
  • Facilitate scrum ceremonies and ensure Agile principles are understood
  • Manage sprint planning and refine implementation roadmaps
  • Utilize Jira and Confluence to enhance process improvements
  • Collaborate with different stakeholders to support project delivery
  • Drive the integration of intelligence sources for military applications
  • Identify and address challenges early to ensure workflow continuity

Benefits

  • Health, life, and disability insurance
  • Financial and retirement savings options
  • Paid leave and tuition assistance
  • Professional development opportunities
  • Work-life balance programs
Full Job Description
Scrum Master
The Opportunity:

As a scrum master, you're passionate about outcomes and supporting a development team that's integrating critical projects. You know the importance of Agile best practices and how to combat challenges early to get work done. We need an experienced scrum master like you to create solutions that'll help the Army integrate its intelligence sources.

On our team, you'll coach a development team to their highest performance level while ensuring the scrum project is successfully progressed. You'll ensure scrum principles and approaches are understood correctly by the team and key stakeholders. Using tools like Jira and Confluence, you'll strengthen sustainable process improvements to help your team accomplish project planning through managing sprints and refining implementation roadmaps.

In this role, you'll directly impact the Army by helping the implementation team manage their work and collaborate with various stakeholders. This is an opportunity to grow your experience in Agile processes and IT project management while successfully delivering project solutions that will help intelligence analysts provide more complete data to military stakeholders.

You Have:
  • 2+ years of experience leading agile transformations as a Scrum Master serving multiple teams, providing tasking and assisting with prioritization of efforts for secure DoW projects
  • Experience with Enterprise IT, software development, digital strategies and transformation, analytics, or product management
  • Experience with projects using an Agile methodology, Scrum, or Kanban
  • Experience with the Atlassian tool suite, including Jira and Confluence
  • Ability to work in a collaborative, fast-paced environment and adapt to changing priorities
  • TS/SCI clearance
  • HS diploma or GED
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Certification


Nice If You Have:
  • Experience with Artificial Intelligence and Machine Learning
  • Experience with Scaled Agile Framework
  • Experience leading client delivery engagements and working with senior-level military client management
  • Knowledge of AWS, Azure, or Google cloud environments
  • Possession of excellent verbal and written communication skills
  • Possession of excellent interpersonal, organizational, and team-building skills
  • Bachelor's degree
  • Project Management Professional (PMP) Certification


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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