Serco

Scrum Master - Remote Opportunity

Serco$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • U.S. citizenship required for obtaining a DoW Secret security clearance.
  • Bachelor's degree with 5+ years of Scrum Master experience, preferably with multiple teams.
  • Advanced Scrum certification (A-CSM, PSM II, or higher) required.
  • Ability to manage Agile processes across several teams simultaneously.
  • Proficiency in Jira and Agile reporting tools essential.
  • Strong communication, facilitation, and conflict-resolution skills needed.
  • Willingness to travel 10% of the time.

Responsibilities

  • Serve as Scrum Master for 2-5 concurrent Agile teams, facilitating ceremonies and meetings.
  • Analyze and evaluate business systems and user needs to inform project direction.
  • Coordinate dependencies and maintain communication across multiple Agile teams.
  • Direct the work of others, reporting to a project lead or manager as necessary.
  • Support timely product delivery through disciplined sprint execution and backlog management.
  • Coach teams on Agile methodologies, promoting a culture of continuous improvement.
  • Ensure project documentation in Jira is current, including sprint boards and progress metrics.

Benefits

  • Medical, dental, and vision insurance.
  • Generous vacation and sick leave policies with flexible working arrangements.
  • 401(k) plan with employer matching contributions.
  • Tuition reimbursement for ongoing education.
  • Life insurance and disability coverage are provided.
  • Optional coverages available, including pet and home insurance.
  • Parental leave benefits including adoption and birth.
Full Job Description
Position Description & Qualifications

The Submarine Industrial Base (SIB) Program leads the U.S. Navy's effort to revitalize America's shipbuilding and repair capabilities. Established in September 2024, the program strengthens and expands the industrial base that builds and maintains surface ships, aircraft carriers, and submarines vital to national defense.

https://www.secnav.navy.mil/rda/mib/Pages/default.aspx

Must be obtain a U.S. Department of War (DoW) Secret security clearance.

DRPM Subs is responsible for:

The acquisition ofCOLUMBIA Class Submarinesand for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of War (OSW).

The acquisition ofVIRGINIA Class Submarinesand for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy's newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class's capabilities is of significant political importance with Congress and the Office of the Secretary of War (OSW).

Serco supports the US Navy as prime for SHAPM contract supporting the acquisition of submarines and surface vessels.

About the Role

Our Data Team manages a dynamic mix of in-house development teams and third-party tool integration projects to deliver solutions that support the Submarine Industrial Base program. We are a growing organization looking to implement processes that will grow with us and our customers' evolving demands.

We are seeking an experienced Scrum Master to lead and coordinate Agile delivery across multiple teams. This role is focused exclusively on managing the Scrum and Agile process, ensuring cross-team alignment and predictable product delivery.

The ideal candidate will be an organized, confident facilitator who thrives in a multi-team environment and brings a disciplined approach to Agile practices. You will partner closely with Product Owners, the Data Director, and other stakeholders to maintain delivery cadence, transparency, and accountability.

Most of the teams are located Washington DC. Remote work is available, but periodic travel to DC may be required. The schedule is flexible but requires availability during east coast working hours.

In this role, you will:
  • Serve as Scrum Master for 2-5 concurrent Agile teams, facilitating sprint planning, daily standups, retrospectives, and sprint reviews.
  • Reviews, analyzes, and evaluates business systems and user needs.
  • Maintain cross-team alignment by coordinating dependencies, managing Scrum of Scrums, and ensuring consistent communication across all teams.
  • Lead and direct the work of others and may report directly to a project lead or manager.
  • Support incremental and predictable product delivery through disciplined sprint execution and backlog management.
  • Coach teams on Agile principles and foster a culture of continuous improvement.
  • Ensure sprint artifacts are up to date in Jira, including sprint boards, velocity charts, and burndown reports.
  • Be familiar with relational database concepts, and client-server concepts.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs (i.e. Jira).
  • Identify, track, and remove impediments to team progress.
  • Performs a variety of complicated tasks.
  • Rely on experience and judgment to plan and accomplish goals.
  • Partner with Product Owners to refine backlogs and establish clear sprint goals.
  • Report progress and metrics to the Data Director and other senior stakeholders.


To be successful in this role, you will have:
  • To obtain a DoW Secret security clearance.
    • U.S. citizenship is required.
  • A Bachelor's degree with a minimum of 5 years of experience as a Scrum Master (multi-team experience preferred).
  • Advanced Scrum certification (A-CSM, PSM II, or higher).
  • To demonstrate the ability to manage Agile processes across multiple teams simultaneously.
  • To be proficient with Jira and Agile reporting tools.
  • Strong communication, facilitation, and conflict-resolution skills.
  • A wide degree of creativity and latitude is expected.
  • The ability to travel 10%.


If you feel your skillset is a match to the requirements, then you should be ready to take the next step of your career path, apply today!

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan


To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [redacted].

About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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