Citigroup, Inc

Scrum Master Programmer Analyst

Citigroup, Inc$79K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years in applications development in financial services
  • Experience as a Scrum Master or agile facilitator
  • Ability to analyze and interpret application code
  • Strong written and verbal communication skills
  • Proven problem-solving and decision-making skills
  • Ability to manage competing priorities under pressure
  • Bachelor's degree or equivalent experience

Responsibilities

  • Facilitate agile ceremonies to maintain team focus and productivity
  • Design and develop application enhancements through requirements analysis
  • Build and implement programming solutions in collaboration with users
  • Identify security vulnerabilities through testing and debugging
  • Diagnose and resolve application issues based on technical expertise
  • Act as a subject matter expert, providing guidance to stakeholders
  • Coach junior analysts and enhance team capabilities
  • Evaluate engineering work against regulations and internal policies

Benefits

  • Hybrid working arrangement with 3 days in the office and 2 days remote
  • Exposure to complex financial technology projects
  • Collaborative team environment with visible contributions
  • Access to structured learning and development opportunities
  • Hands-on leadership experience in a Scrum-based delivery model
  • Wellbeing support and work-life balance resources
Full Job Description
Citi is looking for a Scrum Master Programmer Analyst to join its KYC Modernization technology team in Mississauga, Canada, contributing to the design, development, and continuous improvement of critical financial applications. In this role, you will work at the intersection of software engineering and agile delivery, building and enhancing systems that directly support client-facing operations and compliance-driven platforms. You will operate with meaningful autonomy, act as a subject matter expert for senior stakeholders, and play an active role in facilitating agile ceremonies and coaching development teams.

Responsibilities
  • Facilitate agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews to keep the KYC Modernization development team focused and delivery-oriented.
  • Design and develop enhancements to existing applications by analyzing requirements, interpreting code, and applying scripting tools to deliver targeted system improvements.
  • Build and implement programming solutions in response to client and business needs, working collaboratively with users and cross-functional technology teams.
  • Identify security vulnerabilities and application defects through structured testing and debugging, ensuring systems meet quality and compliance standards before deployment.
  • Diagnose and resolve application issues by drawing on technical experience and established precedents to select and implement effective solutions.
  • Act as a subject matter expert for senior stakeholders and team members, providing technical guidance and supporting sound decision-making across the team.
  • Coach and support junior analysts, sharing technical knowledge and helping to build capability within the development team.
  • Evaluate business decisions for risk exposure, ensuring that engineering work aligns with applicable regulations, internal policies, and sound ethical standards.


Required Qualifications & Skills
  • 2 to 5 years of experience in an applications development role within the financial services industry.
  • Hands-on experience operating as a Scrum Master or in an agile facilitation capacity within a software development team.
  • Demonstrated ability to analyze, write, and interpret application code to solve real-world software problems.
  • Clear and concise written and verbal communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Proven problem-solving and decision-making ability, with a track record of identifying root causes and implementing effective, lasting solutions.
  • Ability to manage competing priorities and deliver results under deadline pressure or in response to shifting requirements.
  • Bachelor's degree in a relevant field, or equivalent practical experience.


Education:
  • Bachelor's degree/University degree or equivalent experience


What We Offer

Joining Citi's KYC Modernization team in Mississauga means becoming part of a high-performing technology function that operates at global scale. You will have the opportunity to deepen your technical and agile expertise, take ownership of meaningful engineering work, and grow your career within one of the world's leading financial institutions.
  • A hybrid working arrangement with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team.
  • Exposure to complex, high-impact financial technology projects that operate across global markets and client segments.
  • A collaborative team environment where your technical and agile contributions are visible and directly tied to business outcomes.
  • Access to structured learning and development opportunities to advance your skills in software engineering, agile delivery, and financial services technology.
  • A Scrum-based delivery model within the KYC Modernization programme, offering hands-on leadership experience with agile ways of working at enterprise scale.
  • Wellbeing support and work-life balance resources designed to help you perform at your best both professionally and personally.
  • Competitive compensation and localized benefits aligned to the Mississauga, Canada market.


Build software and lead agile delivery that matters - apply today to join Citi's KYC Modernization team as a Scrum Master Programmer Analyst.

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary Location Full Time Salary Range:
$79,320.00 - $110,680.00

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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