Job Summary

We are seeking a Scrum Master to facilitate disciplined Agile delivery for a multi-disciplinary modernization team spanning front end, middleware, database, QA, security, and deployment. The Scrum Master owns process facilitation, team flow, impediment removal, and sprint-level transparency while partnering closely with the Project Manager and Technical Lead.
Education

Bachelor's degree preferred. Certified ScrumMaster (CSM), PMI-ACP, SAFe Scrum Master, or equivalent Agile certification required.
Required Experience & Qualifications
• 3+ years facilitating Agile software-development teams and applying Agile principles in complex technical environments.
• Demonstrated experience running sprint planning, daily standups, backlog refinement, reviews/demos, and retrospectives.
• Experience coaching cross-functional teams and managing dependencies across UI, services, database, QA, and deployment activities.
• Experience with Jira, Azure DevOps, or similar Agile work-management tools and sprint metrics.
Key Responsibilities
• Facilitate sprint planning, backlog refinement, daily standups, sprint reviews/demos, retrospectives, and other team working sessions.
• Coach the team on Agile principles, definition of ready/done, estimation, work-in-progress discipline, and sustainable delivery practices.
• Ensure stories have clear acceptance criteria, dependencies, testing expectations, and sufficient readiness before commitment.
• Remove or escalate impediments and coordinate resolution of cross-team dependencies that threaten sprint or release objectives.
• Protect the team from uncontrolled scope insertion while enabling transparent reprioritization through the agreed product/delivery process.
• Track sprint progress, predictability, carryover, blockers, defect trends, cycle time, and other agreed team metrics.
• Facilitate collaboration between developers, QA, Technical Lead, Product Owner/business stakeholders, Project Manager, and operations/security participants.
• Promote continuous improvement by turning retrospective actions and recurring impediments into owned, measurable improvements.
• Maintain accurate Agile tooling and ensure sprint status reflects the actual state of work.
Core Technical Skills
• Agile/Scrum facilitation, servant leadership, coaching, conflict resolution, and impediment management.
• Jira, Azure DevOps, or equivalent backlog/sprint tooling.
• Sprint metrics, flow/predictability analysis, dependency coordination, and continuous improvement.
• Ability to support teams transitioning from Waterfall or hybrid delivery models without compromising required governance.