Tata Consultancy Services

Scrum Master - Hardware Asset Management

Tata Consultancy Services$120K — $140K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Agile project management or related roles.
  • Strong understanding of Hardware Asset Management (HAM) and Configuration Management Database (CMDB).
  • Proficiency in facilitating stand-up meetings and sprint management.
  • Experience with task management tools and tracking work items throughout sprints.
  • Knowledgeable in testing and validation processes for asset management.

Responsibilities

  • Lead daily stand-up meetings to keep the team aligned and on track.
  • Work with Product Owners to refine and prioritize user stories.
  • Create and manage sprints to meet project delivery timelines.
  • Oversee testing and validation tasks to ensure they are tracked and closed.
  • Maintain and update the Task Board for the sprint lifecycle.

Benefits

  • Discretionary annual incentive based on performance.
  • Comprehensive medical coverage including health, dental, and vision.
  • Family support benefits including maternal and parental leave.
  • Insurance options for auto, home, and identity theft protection.
  • Professional growth opportunities with commuter benefits and training reimbursement.
Full Job Description
Must Have Technical/Functional Skills
• Lead and facilitate daily stand up meetings to ensure team alignment and progress.
• Collaborate with Product Owners to create, refine, and prioritize user stories, and ensure appropriate assignment to team members.
• Create and manage new sprints as needed to support delivery timelines.
• Oversee testing and validation activities, ensuring that related tasks are properly created, tracked, and closed.
• Maintain the Task Board by creating, updating, and closing work items throughout the sprint lifecycle.
• Facilitate and/or participate in HAM and CMDB related meetings to drive process improvements and resolve blockers.
• Update asset and configuration items daily as part of the Advanced Shipping Notice (ASN) process.
• Review and resolve exception tasks generated by the daily ASN workflow.
• Create new hardware model records and update existing ones as necessary to maintain data accuracy.
• Review and approve tasks assigned to the CMDB assignment group to ensure the run team can execute them efficiently.
• Monitor HAM dashboards and perform data cleanup activities to improve accuracy and compliance.
• Diagnose and resolve HAM related issues reported by the run team or end users.
• Partner with the HAM architect to design, review, and enhance HAM processes and workflows.
• Manage the annual TEMA fixed asset inventory process, typically conducted in the fall.
• Perform testing and validation activities for HAM/CMDB related development work.
• Create and update operational and process documentation as required.
• Collaborate with the CMDB Product Owner to provide feedback on CMDB processes and troubleshoot identified issues.

Roles & Responsibilities
• Lead and facilitate daily stand up meetings to ensure team alignment and progress.
• Collaborate with Product Owners to create, refine, and prioritize user stories, and ensure appropriate assignment to team members.
• Create and manage new sprints as needed to support delivery timelines.
• Oversee testing and validation activities, ensuring that related tasks are properly created, tracked, and closed.
• Maintain the Task Board by creating, updating, and closing work items throughout the sprint lifecycle.
• Facilitate and/or participate in HAM and CMDB related meetings to drive process improvements and resolve blockers.
• Update asset and configuration items daily as part of the Advanced Shipping Notice (ASN) process.
• Review and resolve exc eption tasks generated by the daily ASN workflow.
• Create new hardware model records and update existing ones as necessary to maintain data accuracy.
• Review and approve tasks assigned to the CMDB assignment group to ensure the run team can execute them efficiently.
• Monitor HAM dashboards and perform data cleanup activities to improve accuracy and compliance.
• Diagnose and resolve HAM related issues reported by the run team or end users.
• Partner with the HAM architect to design, review, and enhance HAM processes and workflows.
• Manage the annual TEMA fixed asset inventory process, typically conducted in the fall.
• Perform testing and validation activities for HAM/CMDB related development work.
• Create and update operational and process documentation as required.
• Collaborate with the CMDB Product Owner to provide feedback on CMDB processes and troubleshoot identified issues.

Base Salary Range: $120,000 - $140,000 per annum

TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SV2 #LI-KUMARAN

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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469,261 employees
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