Scrum Master

Category: Project Management

Main location: United States, Tennessee, Knoxville

Position ID:J0826-1583

Employment Type: Full Time

Position Description:

This position is located in Knoxville, Tennessee in a hybrid environment.

Your future duties and responsibilities:

We are seeking a Scrum Master to help Agile teams deliver value efficiently and consistently by facilitating Scrum practices, removing impediments, and fostering a culture of collaboration and continuous improvement. This role is ideal for someone who can balance strong facilitation skills with a practical understanding of team dynamics, delivery, and Agile principles.
The Scrum Master will partner closely with Product Owners, developers, and stakeholders to keep work moving, improve team effectiveness, and ensure Scrum practices are applied in a way that supports meaningful business outcomes.
• Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Help the team stay focused on delivering high-value work and meeting sprint goals.
• Identify and remove impediments and blockers that impact team productivity and delivery.
• Coach team members on Scrum principles, Agile practices, and continuous improvement.
• Partner with the Product Owner to support backlog readiness, prioritization, and effective sprint planning.
• Use Jira Software and/or Confluence to track work, document team processes, and provide visibility into delivery.
• Encourage strong collaboration, accountability, and communication across the team.
• Help identify opportunities to improve team processes, delivery predictability, and overall effectiveness.
• Support the team in using metrics and retrospective insights to drive practical improvements.
• Facilitate communication between the team, leadership, and key stakeholders when needed.
• Promote a healthy Agile environment where teams can raise issues, adapt quickly, and continuously improve.

Required qualifications to be successful in this role:
• Hands-on experience with Jira Software or Confluence
• Strong understanding of Scrum and Agile principles
• Experience facilitating team ceremonies and Agile delivery processes
• Strong communication, facilitation, and conflict-resolution skills
• Ability to identify and remove obstacles that impact team performance
• Experience coaching teams toward greater ownership, collaboration, and continuous improvement
• Strong organizational skills and the ability to work across multiple stakeholders

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $80,600 to $156,700.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being program

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.