Scrum Master and PreProduction Support Engineer

NTT Data, Inc.

$124K — $138K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience with Agile practices and frameworks (e.g., Kanban, Scrum)
  • 5+ years of experience with human-centered design principles
  • 5+ years of strong risk management leadership skills
  • 5+ years of dependency management skills
  • 5+ years ability to communicate effectively across all organizational levels
  • 5+ years ability to influence and lead organizational change
  • 5+ years experience leading delivery teams

Responsibilities

  • Manage Digital releases through SDLC phases including testing and compliance
  • Coordinate release artifacts using Jira and ServiceNow
  • Provide PreProduction environment support for feature development
  • Support lower environment problem incidents
  • Assist with various testing tasks such as switch enablement and debug enabling
  • Manage incident support through Enterprise Jira Service Desk
  • Collaborate with development, DBA, and enterprise partners

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance program
  • 401k program with company match
  • Additional voluntary or legally required benefits
Full Job Description
Req ID: 387478

We are currently seeking a Scrum Master and PreProduction Support Engineer to join our team in Irving, Texas (US-TX), United States (US).

Job Description:
We are looking for someone to work in a hybrid role across Release Management as a Scrum Master and in PreProduction environment support as an engineer.
  • Release Management role
  • Manage Digital releases through SDLC phases - testing, compliance, and implementation coordination
  • Release artifacts managed in Enterprise tools of Jira and ServiceNow
  • Experienced in managing work as scrum master and project manager
  • PreProduction Support engineer
  • Support of lower environment Problem Incident support for feature development and release environments. Would be responsible for coordinating across development, DBA, and enterprise partners
  • Responsible for supporting a variety of testing tasks such as switch enablement, testing down, and debug enabling
  • Incident support through Enterprise Jira Service Desk
  • Experienced as a system support/operations engineer
Required Qualifications:
  • 5+ years experience with Agile practices, and frameworks (e.g., Kanban, Scrum, etc.) and workflow, and collaboration tools, such as Confluence, and Jira
  • 5+ years of Experience with human centered design principles
  • 5+ years of Strong risk management leadership skills
  • 5+ years of Strong dependency management skills
  • 5+ years of Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership
  • 5+ years of Ability to influence and lead organizational change in a dynamic environment
  • 5+ years of Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • 5+ years of Experience working with and leading delivery teams
  • Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($60-$66.50/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

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