Job OverviewWe are seeking an energetic, motivated, and innovative
Scrum Master to support program delivery and drive Agile excellence. The role involves working closely with program teams, stakeholders, and cross-functional units to manage, maintain, and optimize project execution and service delivery.
The Scrum Master will play a critical role in ensuring successful Agile implementation, improving team performance, and delivering high-quality solutions.
Key Responsibilities1. Agile Ceremony Facilitation- Facilitate Agile ceremonies including:
- Daily Stand-ups
- Sprint Planning
- Backlog Refinement
- Sprint Reviews & Retrospectives
- Participate in Scrum of Scrums and sprint demonstrations
- Track and share Agile metrics; drive continuous improvement
2. Planning & Backlog Management- Ensure team understanding of:
- Sprint goals, scope, and product domain
- Definition of Ready (DoR) and Definition of Done (DoD)
- Collaborate with Product Owner to:
- Maintain a healthy backlog
- Prepare stories for upcoming sprints
- Define acceptance criteria
- Support release planning and roadmap alignment
3. Team Support & Coordination- Foster collaboration, transparency, and effective communication
- Remove blockers and impediments impacting team progress
- Act as a shield to protect the team from external disruptions
- Facilitate cross-team coordination and dependency tracking
- Promote a proactive, experimental, and continuous improvement mindset
- Build high-performing teams and manage interpersonal dynamics
4. Stakeholder Communication- Communicate progress, risks, and impediments to stakeholders
- Ensure alignment between internal teams and external dependencies
- Coordinate with technical teams for:
- Environment setup
- Code deployments
- Production releases
5. Coaching & Agile Leadership- Coach teams on Agile and Scrum principles
- Drive Agile maturity across teams
- Encourage innovation, collaboration, and knowledge sharing
- Support practices like:
- Cross-functional training
- Pair programming
- Identify strengths and areas of improvement within the team
Required Qualifications- Bachelor's degree with 5+ years of relevant experience
(or Master's degree with 3+ years of experience) - 5+ years of experience as a Scrum Master
- Proven experience driving Agile transformation and adoption
- Certification:
- Certified Scrum Master (CSM) or
- PMI-ACP (or equivalent)
- Hands-on experience with tools like:
- Strong communication, facilitation, and interpersonal skills
- Excellent time management and problem-solving ability
- High attention to detail and delivery focus
Preferred Qualifications- Background in software development or IT projects
- Experience working with cross-functional teams
- Familiarity with:
- SAFe (Scaled Agile Framework)
- CMMI Level 4 concepts
- Exposure to SDLC roles (developer, tester, analyst, etc.)
- Knowledge of:
- Test Automation
- CI/CD
- Test-Driven Development (TDD)
