Requisition ID: 271658
Purpose
The Wealth Manager is a trusted advisor responsible for delivering comprehensive private wealth solutions to High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients. As a senior, non-registered relationship manager, the incumbent develops deep, enduring client relationships and provides access to Scotia Jarislowsky Fraser's total wealth offering through a disciplined, goals-based wealth management approach.
Working closely with the Centralized Registrant & Investment Advisory Team (CRIA) and other Scotia Wealth Management specialists, the Wealth Manager supports clients in achieving their personal, financial, and legacy objectives through holistic wealth planning, investment management, banking, lending, trust, estate, tax, and philanthropic strategies.
The role is accountable for new client acquisition, retention and expansion of existing relationships, and the delivery of an exceptional client experience. The Wealth Manager leverages a team-of-experts model to coordinate and implement integrated wealth solutions while ensuring compliance with all regulatory, operational, conduct, AML/ATF, and risk management requirements.
Key Accountabilities
Client Relationship Management
• Deliver an exceptional client experience and consistently demonstrate Scotia Wealth Management's and Scotia Jarislowsky Fraser's wealth advisory value proposition.
• Develop, cultivate, and retain profitable relationships with HNW and UHNW clients.
• Serve as the primary relationship contact and coordinate the delivery of integrated wealth solutions through internal specialists and wealth partners.
• Conduct and document ongoing life-based discovery conversations to develop a deep understanding of clients' goals, personal circumstances, values, and wealth management needs.
• Identify and act upon opportunities to deepen client relationships and increase share of wallet.
• Partner with financial planning experts to facilitate comprehensive wealth planning and ensure recommendations align with client objectives.
• Coordinate the implementation, monitoring, and ongoing review of financial plans and wealth strategies.
• Actively seek client feedback and identify opportunities to enhance the client experience.
• Address client concerns and escalations effectively and independently, engaging leadership as required.
• Conduct regular reviews of client relationships and account structures to ensure ongoing suitability, profitability, and alignment with Investment Policy Statements and regulatory requirements.
Wealth Strategy Support and Execution
• Document and maintain comprehensive client discovery information to support the development of tailored wealth strategies.
• Collaborate closely with the Centralized Registrant & Investment Advisory Team (CRIA) and Centralized Investment Management Team to support the delivery of personalized investment advice and portfolio solutions.
• Facilitate communication of investment recommendations, wealth planning strategies, and client outcomes.
• Ensure ongoing portfolio reviews and monitoring are completed by the appropriate experts.
• Contribute to the development and execution of long-term wealth management roadmaps designed to help clients achieve their financial and life goals.
• Coordinate specialist engagement across the broader Scotia Wealth Management platform as client needs evolve.
Business Development
• Develop and execute business plans that support revenue growth, client acquisition, and asset consolidation objectives.
• Leverage Scotia Jarislowsky Fraser's defined sales and business development processes to identify, attract, and onboard new HNW and UHNW clients.
• Build and maintain a robust prospect pipeline and manage opportunities through all stages of the sales cycle.
• Collaborate with Regional Directors, Market Leads, Wealth Management Consultants, and internal partners to develop effective acquisition strategies.
• Promote Scotia Jarislowsky Fraser's value proposition through networking, presentations, seminars, and community involvement.
• Build relationships with Centres of Influence (COIs), professional networks, and community leaders to generate referrals and business opportunities.
• Maintain awareness of market conditions, economic trends, and competitive developments.
• Identify referral opportunities across Scotia Wealth Management, Commercial Banking, Retail Banking, ScotiaMcLeod, Global Wealth Management partners, and other Bank channels.
• Execute marketing and client retention strategies that support sustainable and profitable growth.
Risk Management and Compliance
• Ensure adherence to all applicable regulatory requirements, policies, and procedures, including Know Your Client (KYC), Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Privacy Regulations, FCAC Requirements, Occupational Health & Safety requirements and Guidelines for Business Conduct.
• Identify, escalate, document, and report suspicious, unusual, or fraudulent activity in accordance with established procedures.
• Ensure client wealth strategies and solutions remain appropriate and aligned to client goals, objectives, and risk tolerances.
• Participate in compliance reviews and remediation activities as required.
• Minimize operational, conduct, reputational, and regulatory risks while protecting the interests of clients and the Bank.
• Maintain compliance with all required employee attestations, policies, and procedures.
Dimensions
• Client portfolios generally exceeding $750,000 in investable assets.
• Approximately 150 client relationships.
• Achievement of assigned net revenue production objectives.
• Achievement of annual asset growth targets.
• Achievement of business development goals.
• Adherence to all compliance, regulatory, and employee sign-off requirements.
Education and Experience
Required
• Post-secondary education in Business, Economics, Finance, Accounting, or a related discipline.
• Canadian Securities Course (CSC).
• Chartered Investment Manager (CIM) designation, or actively pursuing completion.
• Proven success in relationship management, client acquisition, and wealth management sales.
• Strong understanding of investment management principles and wealth planning concepts.
• Demonstrated ability to learn, understand, and articulate complex financial and wealth strategies.
Preferred
• CFA Program enrollment or completion.
• Certified Financial Planner (CFP) designation, enrollment, or strong working knowledge of financial planning.
• Life License Qualification Program (LLQP) designation, enrollment, or strong knowledge of insurance solutions.
• Experience within wealth management, private wealth, investment advisory, or financial services.
• Working knowledge of products and services available through Scotiabank and Scotia Wealth Management partners.
Skills and Competencies
• Expert relationship management and client engagement skills.
• Strong business development, networking, prospecting, negotiation, and closing capabilities.
• Excellent communication, presentation, and influencing skills.
• Strong interpersonal and active listening abilities.
• Strategic thinking and problem-solving skills.
• Strong collaboration and partnership-building capabilities.
• Client-focused with a commitment to delivering an exceptional experience.
• Results-oriented and accountable for achieving business objectives.
• Self-motivated, disciplined, and highly organized.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrates sound judgment and professional integrity.
• Executes with integrity and consistently upholds Scotiabank's Values and Code of Conduct.
