UCLA Health

Scheduling Workflow Analyst- Patient Access Organization

UCLA Health$80K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in workflow analysis and optimization within healthcare settings.
  • Strong understanding of scheduling systems and ambulatory care processes.
  • Proven ability to collaborate with multi-disciplinary teams and stakeholders.
  • Excellent analytical and problem-solving skills to assess and improve workflows.
  • Strong communication skills to effectively convey recommendations and changes.

Responsibilities

  • Analyze scheduling workflows to identify inefficiencies and areas for improvement.
  • Collaborate with Patient Access Organization leaders and ambulatory clinics to gather requirements.
  • Document workflow processes and access standards for transparency and training purposes.
  • Develop actionable recommendations to enhance scheduling policies and technology integration.
  • Facilitate discussions among stakeholders to align on proposed changes and their implementation.

Benefits

  • Opportunity to work in a leading healthcare organization with a large patient volume.
  • Collaboration with diverse teams across multiple outpatient clinics.
  • Access to resources for professional development and training.
  • Engagement in meaningful work impacting patient access and healthcare delivery.
Full Job Description
Scheduling Workflow Analyst- Patient Access Organization UCLA Health runs and operates over 200 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. Working under the direction of the Patient Access Organization's Scheduling Pathways and Technology Director, the Scheduling Workflow Analyst will play a crucial role in optimizing scheduling workflows to enhance efficiency and streamline processes between the PAO and UCLA Health's ambulatory clinics. The Scheduling Workflow Analyst will work closely with the Patient Access Organization leaders, Ambulatory Clinics, and the Access Systems Program Managers to document and analyze workflows against access standards and protocols, and provide recommendations on enhancements (by way of scheduling policies and technology) to optimize operational workflows.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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