Job Title:

Scheduling Officer (Temporary)

Location:

Oakville, Ontario, Canada

Application Deadline:

July 5, 2026

Job Number:

J0626-0538

Pay Range:

$43.61 - $50.39

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Under the direction of the Manager, Records, Registration and Scheduling, the Scheduling Officer is a member of a team that is responsible for interpreting and analyzing detailed data to inform the decision making required to produce conflict-free student, faculty, classroom, and program timetables for 120+ Post-Secondary programs, including Post-Graduate, Apprenticeship, Joint-credit, and Joint-programs. While adhering to critical deadlines, the incumbent reviews the data accuracy entry of, and provides functional guidance to administrative staff within the academic schools, as well as to the part-time Scheduling Assistant. The incumbent ensures that 7000+ course deliveries, as well as ad hoc room bookings, are effectively scheduled into nearly 500 classrooms across three campuses in a manner which satisfies all existing facility, program, faculty, and student constraints, while optimizing space utilization. The incumbent also reviews and verifies the program curriculum/course information proposed by the academic faculties and provides final approval of all curriculum changes in the term planning system (Sheridan Academic Logistics - 'SAL').

What You'll Be Doing

• Analyzing, interpreting, and verifying course loading and enrolment data entered by faculty administrative staff so that error reports can be created for review by Academic Portfolio Administrators (APAs) to confirm the accuracy of course, classroom, faculty, and student program requirements;
• Advising and providing functional support, guidance and direction to APAs and other academic administrative staff throughout the scheduling process in order to resolve the anomalies rejected as errors by the scheduling software (Academic);
• Leveraging the functionality within the scheduling software (Academic) to achieve the best possible results in the creation of student, instructor, and room timetables for all Postsecondary, Skills Development, Apprenticeship, and Continuing and Professional Studies programs across all campuses;
• Developing and implementing solutions for atypical college initiatives such as Cross College/Breadth Electives, Essential Communication Skills courses (ECS) and course-based registration (CBR) which require additional setup, planning and co-ordination;
• Supporting the registration and enrolment process through the maintenance of specific tables within the Student Information System (PeopleSoft) (e.g. Course Catalogue, Enrollment numbers, Instructors, Student Blocks, and Course Blocks), ensuring that the student and faculty web view is current and reflects up to date changes;
• Initiating, monitoring and analyzing space simulations on a term-by-term basis to determine physical requirements for future terms;
• Incorporating projected program offerings and enrolment numbers into the simulations, identifying parameters used, assisting senior management with projections of future space requirements;
• Communicating results with Manager, Registrar, and other stakeholders, identifying existing deficiencies, and makes recommendations on changes to best accomplish the requests by the Faculties;
• Developing and maintaining accuracy of the Registration Control Tables, a crucial multipurpose reference document used by various departments at the College;
• Monitoring, tracking and implementing all approved curriculum changes, ensuring that the SIS (PeopleSoft), SAL, and Faculty Data Collection System (DCU) are updated to reflect any new additions, modifications or deletions;
• Consulting with scheduling staff from partner colleges and universities through attendance at annual conferences hosted by software vendors; as well as by phone and email;
• Providing training to administrative staff on scheduling related software and best practices;
• Performing other related duties as assigned.

About You

You have a highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.

You have excellent written and verbal communication skills, and ability to present to diverse audiences and communities.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

You have a knack for thinking critically about how processes flow and how to build systems.

The successful candidate will also meet the following requirements:

• Possess a 3-year diploma or degree in Information Systems, Office Information Management, Business Administration or a related field.
• Have a minimum of 3 years of practical work experience in a related position interacting with customers and providing guidance.
• Proven proactive problem-determination/resolution and conflict resolution skills.
• Experience working with a Student Information System (SIS) is preferred.

Other Details
Faculty/Department: Office of the Registrar
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | At least 3 days/week on site
Reference #: J0626-0242
Employee Group: Support Staff - Temporary
Type of Vacancy: This is a replacement position
Payband: J
Hourly Range: $43.61 - $50.39
Hours/Week: 35 hours
Hours: 8:30 am - 4:30 pm
Application Details: This is a temporary position that may continue until July 20, 2027
Application Deadline: July 5, 2026

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