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We are currently looking for a Scheduling Analyst for our Houston, TX office.
POSITION DESCRIPTION:
Responsibilities include, but are not limited to:
- Customer Service - Analyze customer activity against contractual and pipeline operational limitations; communicate any information critical to customer decisions; schedule the pipeline within contractual and operational parameters, provide gas management system training and support and answer customer and operator questions. Scheduling Analyst will be assigned customers that are easier to manage initially; they will progress to more difficult and larger customers as they develop knowledge and experience.
- Customer Intel - Retrieve and compile customer data as needed for marketing. Monitor contracts, service offerings, etc. on competitor pipelines to support efforts to capture additional market share. Scheduling Analyst will work with marketing to determine the terms of the data extraction such types of customers, contract types, terms, rates, and usage and will convert data into presentable material for review of the commercial team to aid in contracting and development decisions.
- Projects - Under guidance from leadership team participate and/or lead efforts for defining requirements, testing, and implementation of new services, changes to current business practices, or systems including support for day-to-day activities for other team members participating in development of new Gas Management System.
- Pipeline Scheduling - Support and oversee customer activities associated with nominations, confirmations, scheduling and path balancing.
- Back Up Responsibilities - Participate in a primary/secondary back up rotation to cover for the evening and weekend analysts on an as needed basis.
- Confirmations/PDA Maintenance - Perform Confirmations at assigned locations and ensure that all non-Oba locations have a valid PDA or correctly follow the default tariff allocation.
- Imbalance and Contract Balance Management - Monitor and proactively manage shipper, location and OBA imbalances in cooperation with Gas Control, and contact appropriate shippers and operators to minimize imbalances and monitor all NNS, PAL and storage balances for compliance with contract.
- Scheduled Quantity Reconciliation - Review and remedy any scheduling discrepancies between interconnecting parties.
- Contract and Invoice Review - Review assigned customers' contracts to fully understand the intent and operating parameters of the service and ensure that customer and Boardwalk are following the terms of the contract, approve cash out invoices of OBA and TBO imbalances.
- Daily Tasks - Delivery Point Loan processing, suspense administration, prior day processing, answering invoicing questions, approving in-field transfers, processing prior period adjustments and reviewing allocations for accuracy and managing capacity release transactions including awarding releases that meet tariff requirements.
- Work in teams to develop and participate in plans to identify and implement improvements to the Internet Website so that it meets internal and external customer needs and test system defects/enhancements as assigned.
- Comply with federal regulations, industry standards, tariff provisions, company policy, BWP FERC Regulatory Compliance Plan and Sarbanes Oxley Compliance Plan.
- Negotiate with external and internal customers to develop solutions or recommend services to resolve nomination, scheduling and imbalance issues.
- Execute organizational strategies, goals and initiatives.
- Utilize available resources to achieve objectives efficiently.
- Establish and maintain effective relationships with customers to address customer priorities and gain first-hand knowledge of customers' business needs to maximize customer satisfaction and loyalty and to help develop and introduce service enhancements.
- Prepare ad hoc analyses for internal and external customers to assist with issue identification and resolution related to nomination and scheduling functions (location and shipper imbalances, Pooling, PAL and Storage).
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
- 5+ years scheduling experience in Natural gas, pipeline or related field.
- Ability to analyze issues and opportunities and make sound decisions.
- Communicate clearly (verbal and written) with external business contacts and internal parties including personnel in Commercial Services, System Design, Gas Control, Allocation Services, Gas Revenue Accounting, Legal, IT, Measurement, Contracts and Financial Accounting.
- Negotiate with parties to resolve discrepancies.
- Organize data and tasks.
- Work in a team environment to complete. projects.
- Utilize electronic systems including gas management systems, internet, and Microsoft Office products.
PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
- 10+ years scheduling experience in Natural gas, pipeline or related field.
- Proficient in Boardwalk's policies and procedures and knowledge of the applicable Boardwalk Tariffs, services and pipeline system, industry standards, federal regulations and Sarbanes Oxley compliance.
REQUIRED EDUCATION:
PREFERRED EDUCATION:
- Bachelor's Degree in a Business, Engineering or Accounting discipline.
ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
