Job PurposeWe are seeking an experienced and reliable Logistics Operations Coordinator to manage and secure materials within a high-security environment. This role is responsible for enforcing stringent security and compliance standards while maintaining accurate and precise inventory control of precious metals and other high-value materials. The Logistic Operations Coordinator works closely with internal divisions, Trading, Operations, Finance & Controlling teams to support daily operations while maintaining the highest levels of safety, accuracy, and integrity.
Your Key AccountabilitiesVault Operations
- Coordinate daily vault activities, including receiving, verifying, weighing, labeling, and documenting high-value materials.
- Maintain strict access control and always enforce chain-of-custody procedures.
- Ensure materials are stored in organized, secure systems for efficient retrieval.
- Conduct routine vault audits, cycle counts, and reconciliations to maintain inventory accuracy.
- Monitor KPIs, such as inventory balances, movement accuracy, turnaround times and reconciliation of breaks
- Tracking shipments and resolving delays and discrepancies.
- Ensure all personnel follow established SOPs, security protocols, and compliance requirements.
- Foster a culture of accuracy, accountability, and operational excellence.
Security & Compliance
- Enforce high-security standards for material handling, storage, transport, and documentation.
- Ensure compliance with ISO, environmental, and regulatory requirements related to precious-metal management.
- Maintain audit-ready documentation in ERP and vault-management systems (SAP preferred).
- Investigate discrepancies, report security concerns, and implement corrective actions as needed.
Cross-Functional Coordination
- Coordinate material flow with customers, internal divisions, vendors, production, and quality teams.
- Support scheduling and prioritization of material movements to meet operational timelines.
- Ensure outgoing shipments comply with packaging, documentation, and regulatory standards.
- Coordinate logistics pickups with carriers, determine the most cost-effective shipment methods and apply appropriate incoterms for domestic and international shipments
- Ensuring all import and export goods comply with CBP requirements.
- Understand customs procedures, and HTS classification
- Support audits, regulatory & compliance requirements
- Executes assigned tasks in SC & P Operations following standard operating procedures and safety/quality requirements.
- Maintains accuracy and completeness of records, documentation, and transactions in line with controls.
- Recognizes issues or inconsistencies and supports the continuous improvement of work procedures and instructions.
- Supports colleagues and responds to stakeholder requests in a timely, professional manner.
- Maintains accurate documentation and records in line with policies and procedures.
- Escalates issues, risks, and deviations promptly to supervisor and follows through on corrective actions.
Who we are looking forRequired
- Experience in secure materials handling, vault logistic operations, warehousing, or precious-metals environments.
- Strong attention to detail, accuracy, and organizational skills. Ability to manage multiple projects and prioritize effectively
- Understanding risk and controlling environments
- Strong communication and collaboration skills cross department and with external stakeholders
- Proficiency with ERP or inventory systems (SAP highly preferred).
- Ability to work effectively in a high-security, regulated, camera-monitored environment.
- Ability to pass background checks and meet facility security requirements.
Preferred
- Experience working with precious metals, high-value materials, or specialized industrial materials.
- Knowledge of ISO or similar quality and compliance systems.
- Experience improving processes and implementing operational efficiencies.
Physical Requirements
- Ability to lift 75 lbs. of secured materials.
- Ability to stand, walk, and perform repetitive handling tasks in secure areas.
- Comfortable working in restricted-access, high-security vault environments.
What we offerWe aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?
