Zipcar
• $80K — $95K *Qualifications
Responsibilities
Benefits
The Supply Chain Manageris responsible forthe overall performance of the vehicle damage repair of fleet vehicles to maximize fleetutilizationand profitability for the City/District.
What You'll Do:
Develops,implementsand communicates operating plans to maximize fleetutilizationto business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles
Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle time.
Assesses damage areaon a daily basisto prioritize vehicles for repair and/or salvage; communicates work toappropriate teammembers/employees.
Ensuresall repair orders are completed and processedin accordance withestablished guidelines.
Determinedamage repair estimated labor hours and sourceoptimalrepair parts;
Minimizes damage estimate, bodyshopand on-lot repair cycle time.
Conducts monthly damage writer reviews and damage writer audits.
Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair.
Selects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods,timelysubmission of invoices forapprovaland thetimelypayment of invoices.Maintain up to date files on vendor insurance policies.
At bussing locations,overseesthe damage repair of allbussesfor the operation.
Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable ahigh performanceculture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.
Manages allfacetsof employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner,in accordance withCompany policies and partnering with Human Resources Business Partners whereappropriate.
Provides a safe work environment by ensuring all safety policies and practices are followed andmaintained.
May berequiredto performadditionalduties as directed by management.
PerksYoullGet:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
What We're Looking For:
High School diplomarequired;2-4 yearcollege degree preferred (or equivalent in education,trainingor experience)
Minimum of 2 years management experience of employees in related field (rental car, automotive shop orservice orientedfield)
Prior experience writing damage is preferable
Valid drivers license and successful background check
Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, asdeterminedby business needs
Ability to lift 50 pounds and oversee multiple work areas
Organizational and prioritization skills
Financial acumen and forecasting skills
Talent management and delegation
Proven written and verbal communication skills
Excellent investigation andproblem solvingskills
Negotiation and vendor management skills
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