SBA Relationship Manager

Carter Bank and Trust

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, accounting, or a related field or equivalent education and experience.
  • Prior experience in SBA 7(a) loan origination.
  • Proven ability to develop and manage a referral pipeline.

Responsibilities

  • Originate SBA 7(a) loans to meet annual volume targets of $10M-15M or more.
  • Build and maintain pipelines through relationships, networks, and direct outreach.
  • Structure credit requests compliant with SBA SOP and eligibility requirements.
  • Manage borrower relationships from initial contact to loan closing and monitoring.
  • Collaborate with underwriters and closers to ensure efficient loan execution.
  • Monitor portfolio performance and maintain proactive borrower engagement.
  • Support special assets and workout situations in collaboration with credit administration.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company matching.
  • Generous paid time off policy.
  • Professional development opportunities.
  • Flexible working arrangements.
Full Job Description
SUMMARY:

The SBA Relationship Manager combines proactive business development with disciplined credit risk management and is dedicated to identifying, structuring, and executing SBA lending solutions for potential and existing customers.

ESSENTIAL JOB FUNCTIONS:
  • Originate SBA 7(a) loans with annual volume targets in the $10M-15M+ range
  • Build and maintain a pipeline through COI relationships, broker networks, and direct small business outreach
  • Structure credit requests in compliance with SBA SOP and program eligibility requirements
  • Manage borrower relationships from initial contact through closing and ongoing portfolio monitoring
  • Partner with underwriters and closers to drive efficient loan execution
  • Actively monitor portfolio performance and maintain proactive borrower relationships
  • Ensure all originations meet SBA program requirements and internal credit standards
  • Support special assets and workout situations as needed in collaboration with credit administration


JOB REQUIREMENTS:
  • Bachelor's degree in business, finance, accounting, or related field or equivalent in education and experience
  • Prior SBA 7(a) origination experience
  • Demonstrated ability to build and manage a referral pipeline


KNOWLEDGE/SKILLS REQUIRED:
  • Intermediate relationship building skills
  • Intermediate customer service skills
  • Intermediate negotiation skills
  • Intermediate knowledge of SBA program mechanics, loan structuring, and SOP compliance
  • Intermediate understanding of secondary market loan sales and guarantee premium execution
  • Intermediate verbal and written communication skills
  • Intermediate proficiency with loan origination systems
  • Intermediate proficiency with Microsoft Office


PHYSICAL AND MENTAL QUALIFICATIONS:
  • Standing, walking, bending and stooping required
  • Must be able to sit at a desk for long periods of time and use a computer
  • Must be able to occasionally move or lift up to 10 pounds
  • May be asked to work supplemental hours periodically
  • Limited travel required occasionally during and after business hours

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