Provident Financial Services, Inc

SBA Relationship Manager II

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in accounting, finance, or business administration required
  • Minimum of 5 to 10 years progressive experience in SBA lending (504 and/or 7A programs)
  • Demonstrated success in loan origination, underwriting, and portfolio management
  • Strong relationship management and revenue generation skills
  • Excellent written, verbal, and presentation abilities
  • Proficiency in Microsoft Office Suite, Credit Lens, and Connections Anywhere

Responsibilities

  • Proactively identify and develop new business opportunities through referrals and existing relationships
  • Build and maintain strong client relationships to drive retention and long-term growth
  • Expand the Bank's SBA lending presence and market visibility
  • Structure SBA 504 and 7A loan transactions according to regulatory requirements
  • Ensure all loan packages protect the SBA guaranty and adhere to internal policies
  • Conduct comprehensive financial analysis to assess borrower creditworthiness and risk exposure
  • Manage and grow a profitable loan portfolio in accordance with Bank standards

Benefits

  • Participation in a lucrative incentive plan tied to performance
  • Accrual of paid time-off (PTO) and holiday leave
  • Eligibility for Health and Wellness benefits including Medical, Dental, and Vision Plans
  • Participation in a 401(k) Retirement Plan
  • Access to Disability Insurance and Employee Assistance Program
  • Company sponsored Tuition Disbursement and Loan Repayment programs
  • Voluntary benefits including Supplemental Life Insurance and Critical Illness plans
Full Job Description
Position Summary

We are seeking an experienced SBA Relationship Manager II to lead the end-to-end origination, evaluation, and structuring of complex commercial loan transactions within the SBA 504 and 7A programs. This role is responsible for driving business development, managing a high-performing loan portfolio, and ensuring compliance with SBA program requirements while delivering exceptional client service.

The ideal candidate brings strong credit judgment, deep knowledge of SBA lending regulations, and a proven ability to grow market presence through relationship-building and strategic portfolio management.

Key Responsibilities

Business Development & Client Relationship Management
  • Proactively identify and develop new business opportunities through referral sources and existing relationships
  • Build and maintain strong client relationships to drive retention and long-term growth
  • Expand the Bank's SBA lending presence and market visibility


Loan Origination, Structuring & Compliance
  • Structure SBA 504 and 7A loan transactions in alignment with program guidelines and regulatory requirements
  • Ensure all loan packages protect the SBA guaranty and adhere to internal policies
  • Maintain deep expertise in SBA regulations, policies, and procedures


Credit Analysis & Risk Assessment
  • Conduct comprehensive financial analysis to assess borrower capacity, creditworthiness, and risk exposure
  • Identify risk factors and recommend appropriate mitigants
  • Deliver well-supported credit recommendations and structure complex transactions


Portfolio Management
  • Manage and grow a profitable loan portfolio in accordance with Bank standards
  • Monitor portfolio performance and proactively address risk trends
  • Identify and execute cross-sell opportunities across the Bank's product suite


Loan Execution & Closing
  • Oversee preparation of loan presentations and credit packages
  • Facilitate loan closings while ensuring compliance with approved terms and conditions
  • Partner with internal stakeholders to ensure seamless transaction execution


Professional Development
  • Participate in ongoing SBA training, webinars, and industry education


Qualifications
  • Bachelor's degree in accounting, Finance, or Business Administration required
  • Minimum of 5 to 10 years of progressive experience in SBA lending (504 and/or 7A programs)
  • Demonstrated success in loan origination, underwriting, and portfolio management
  • Financial & Credit Expertise: Loan analysis, underwriting, financial modeling
  • SBA & Regulatory Knowledge: SBA policies, procedures, and compliance standards
  • Business Development: Strong relationship management and revenue generation skills
  • Communication: Excellent written, verbal, and presentation abilities
  • Technology: Proficiency in Microsoft Office Suite, Credit Lens, and Connections Anywhere


Other Duties:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Working Conditions:

• Prolonged sitting
  • Lifting from 5 to 10 lbs (printer paper, storage boxes)
  • Occasional bending or overhead lifting (storing files or boxes)


Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

Hazards:

The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Pay Details:

$99,400 - $163,300/annually

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

This role participates in a lucrative incentive plan, tied to company business and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

About Provident Financial Services, Inc

Provident Financial Services, Inc. is a bank holding company that provides a range of financial services to individuals and businesses in New Jersey and Pennsylvania. The company was founded in 1839 and is headquartered in Jersey City, New Jersey. Provident Financial Services operates through its subsidiary, Provident Bank, which has over 80 branches and offers a variety of banking products and services, including checking and savings accounts, loans, mortgages, and wealth management services. The company is committed to giving back to the communities it serves and has established a foundation to support local organizations and initiatives. Provident Financial Services is publicly traded on the New York Stock Exchange.
Learn more about Provident Financial Services, Inc
Size
1,123 employees
Market Cap
$100.1 million
Industry
Net Income
$5.3 million
5 Year Trend
-3.9%

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