SASMO Software Support Representative at Fort Polk, LA (Secret Clearance)

General Dynamics Information Technology, Inc.

$78K — $106K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of electronics maintenance or logistics information systems support experience
  • Operational experience with AFMIS, CASI/VSAT, and GCCS-A software
  • Proficient in Windows, Linux, and VMware server maintenance, patching, and upgrades
  • Networking fundamentals and system configuration skills
  • Active Secret security clearance required

Responsibilities

  • Lead technical maintenance operations across Army Logistics Information Systems
  • Provide direct field support for Army Logistics Information Systems in training scenarios
  • Deliver user training and technical assistance for software installations and updates
  • Perform software, hardware, and network diagnostics to resolve issues
  • Assist with information assurance documentation and compliance
  • Analyze system operations to identify and recommend performance improvements

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) plan with matching contributions
  • Variety of paid time off and leave options including vacation and holidays
  • Short and long-term disability benefits
  • Life and travel insurance options available
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
SCA

Job Qualifications:

Skills:
Information Systems, Software Installations, Software Support, Technical Maintenance, Troubleshooting
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes

Job Description:
Electronics Technician Maintenance III

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence missions. Join GDIT as an Electronics Technician Maintenance III and build a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As an Electronics Technician Maintenance III, the work you do at GDIT directly strengthens the operational readiness and mission capability of our customer. You will ensure critical Army Logistics Information Systems (LIS) and C5ISR-enabling platforms remain fully mission-capable, enabling uninterrupted support to training, sustainment, and operational requirements.
  • Lead technical maintenance operations - Perform advanced diagnostics, software installation, configuration, and troubleshooting across AFMIS, CASI/VSAT, GCCS-A, and other logistics systems essential to mission execution.
  • Collaborate with cross-functional teams - Work closely with JRTC personnel, system owners, engineers, and Information Assurance staff to resolve issues, validate system performance, and maintain accreditation compliance.
  • Drive mission-ready outcomes - Provide over-the-shoulder technical assistance, execute software updates and fixes, and conduct system operations analysis to reduce downtime and improve reliability.
  • Utilize advanced tools and technologies - Operate diagnostic software, test equipment, Windows/Linux/VMWare environments, and network troubleshooting tools to ensure precise and compliant maintenance execution.
RESPONSIBILITIES
  • AFMIS, CASI/VSAT, GCCS-A operations - Install, configure, troubleshoot, and operate AFMIS, CASI/VSAT, and GCCS-A software and supporting components.
  • JRTC field support - Provide direct field support for Army Logistics Information Systems during Joint Readiness Training Center rotations.
  • Technical assistance & training - Deliver over-the-shoulder support, user training, software installations, updates, and corrective actions.
  • System troubleshooting - Perform software, hardware, and network diagnostics, identify issues, and execute resolutions.
  • Information Assurance support - Assist IA personnel with accreditation documentation and compliance with directives and regulations.
  • System operations analysis - Conduct analysis of system operations to identify performance issues and recommend improvements.
SYSTEMS SUPPORTED
  • GCSS-Army - Global Combat Support System-Army
  • AFMIS - Army Food Management Information System
  • CSS VSAT - Combat Service Support Very Small Aperture Terminal
  • CAISI - Combat Service Support Automated Information Systems Interface
  • TC-AIMS II - Transportation Coordinator's Automated Information for Movement System II
  • CMOS - Cargo Movement Operations System
  • Desktop Touch Support - Administrative workstation and peripheral support
WHAT YOU'LL NEED TO SUCCEED

Bring your electronics maintenance and logistics systems expertise along with a drive for innovation to GDIT. The Electronics Technician Maintenance III must have:
  • Education: AA/AS (or 3+ years of experience in lieu of degree)
  • Experience: 3+ years of electronics maintenance or LIS/C5ISR support
  • Technical Skills: CASI/VSAT, AFMIS, and GCCS-A operational experience Windows/Linux/VMWare server and client maintenance, patching, and upgrades Networking fundamentals and system configuration Client/server interaction including web-based application support and integration
  • Security Clearance: Active Secret clearance
  • Certification: CompTIA Security+ CE
  • Role Requirements: Ability to travel to customer locations; onsite support required
  • Preferred: Military experience (Target MOS: 25B or 92A)

The likely hourly rate for this position is between $37.87 - $51.23. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Onsite

Work Location:
USA LA Fort Johnson

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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