Neogen

SAP Super User-Manufacturing

Neogen • $80K — $95K *
Lansing, MI 48911In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2+ years of experience with SAP ERP in an operations environment; 5 years preferred.
  • Strong communication and problem-solving skills.
  • Knowledge of operational processes including manufacturing, planning, and inventory management.
  • Experience with SAP S/4HANA preferred.
  • Familiarity with ServiceNow or similar issue tracking systems.
  • Background in IT or extensive supply chain experience.

Responsibilities

  • Map end-to-end planning processes and maintain accurate documentation.
  • Develop and deliver training programs for SAP manufacturing functionalities.
  • Serve as the primary liaison for SAP-related issues within planning groups.
  • Identify opportunities for process automation and system enhancements.
  • Lead and coordinate User Acceptance Testing (UAT) for SAP upgrades and enhancements.
  • Work closely with cross-functional teams to ensure seamless integration.

Benefits

  • Benefits starting on Day One: Medical, dental, and vision coverage.
  • 401(k) with company match for retirement savings.
  • Generous Paid Time Off (PTO) for rest and recharge.
  • Career growth opportunities with a commitment to promote from within.
  • Opportunity to work on meaningful projects that impact customers and communities.
  • Collaborative work culture that values innovation and teamwork.
Full Job Description
The SAP Manufacturing Super User is a critical resource supporting manufacturing execution functions. This role bridges the gap between functional teams and the technical SAP team, ensuring smooth operations, process alignment, and continuous improvement. The ideal candidate will have deep SAP expertise, basic operations principles, strong analytical skills, and the ability to lead training, troubleshoot issues, and drive efficiency across the supply chain.
  • Process Governance & Documentation: Map end-to-end planning processes and maintain accurate documentation. Standardize workflows across sourcing, production, demand, and supply planning. Ensure compliance with internal controls and governance standards.
  • Training & Change Management: Develop and deliver training programs for SAP manufacturing functionalities. Act as a mentor and first point of contact for manufacturing teams. Support change management during SAP upgrades or process redesigns.
  • Issue Resolution & Support: Serve as the primary liaison for SAP-related issues within planning groups. Troubleshoot and resolve system errors, data discrepancies, and integration challenges. Escalate technical issues to IT and ensure timely resolution.
  • Continuous Improvement & Innovation: Identify opportunities for process automation and system enhancements. Collaborate with stakeholders to implement best practices and optimize planning efficiency. Participate in testing new functionalities and validating system changes.
  • System Testing & Validation: Lead/Coordinate User Acceptance Testing (UAT) and regression testing for SAP upgrades and enhancements for the planning group. Validate configuration changes and ensure alignment with business requirements. Document test results and communicate findings to technical and functional teams.
  • Cross-Functional Collaboration: Work closely with warehousing, manufacturing, quality, and planning teams. Partner with IT, procurement, commercial, operations, and logistics teams to ensure seamless integration. Facilitate workshops and feedback sessions to align business and system needs.


Skills and Competencies:

Required:
  • Minimum 2 years of experience with SAP ERP in a operations environment, 5 years preferred.
  • Excellent communication and problem-solving methodology and skills.


Preferred:
  • Strong understanding of operational processes. Candidate requires knowledge in Basics of Operations Processes (Scheduling, Manufacturing Execution, Planning, Process execution, Inventory Management, Order Fulfillment, etc.).
  • Experience with SAP S/4HANA
  • Understanding of Master Data Objects in SAP.
  • Familiarity with ServiceNow or similar ticketing systems for issue tracking.
  • Background in IT or extensive supply chain experience.


Key Competencies:
  • Analytical and data-driven decision-making.
  • Ability to manage multiple priorities and deadlines.
  • Strong interpersonal skills for cross-functional collaboration.
  • Proactive mindset with continuous improvement focus.


KPIs & Success Metrics:
  • Issue Resolution Time: Average time to resolve SAP-related planning issues.
  • Training Effectiveness: Percentage of planning team trained and post-training competency scores.
  • Process Compliance: Adherence to documented workflows and governance standards.
  • Testing Accuracy: Number of defects identified during UAT and regression testing.
  • Improvement Initiatives: Number and impact of implemented process/system enhancements.
  • User Satisfaction: Feedback scores from planning teams on support and training quality.


Benefits include:
  • Benefits starting on Day One - Medical, dental, and vision coverage begin on your first day of employment.
  • 401(k) with company match - Invest in your future with retirement savings and company contributions.
  • Paid Time Off (PTO) - Enjoy generous paid time off so you can rest, recharge, and spend time with those who matter most.
  • Career Growth Opportunities - We are committed to promoting from within and providing the tools, training, and support to help you grow your career.
  • Meaningful Work - Be part of a team whose work has a real impact on our customers, communities, and the world around us.
  • Collaborative Culture - Join a team that values innovation, respect, teamwork, and continuous improvement.

About Neogen

Neogen Corporation is a publicly traded company that develops and markets products for food and animal safety. The company was founded in 1982 and is headquartered in Lansing, Michigan. Neogen's products include diagnostic test kits for foodborne pathogens, allergens, and drugs, as well as veterinary instruments and pharmaceuticals. The company's customers include food and beverage producers, animal producers, and veterinary clinics. Neogen has operations in the United States, Canada, Mexico, Europe, and Asia. The company has been recognized for its innovation and has received numerous awards for its products and services.
Learn more about Neogen
Size
1,841 employees
Market Cap
$3.2 billion
Industry
Pharmaceuticals & Biotech
Net Income
$60.2 million
Founded
1982
5 Year Trend
+8%
Revenue
$433.2 million
NASDAQ
NEOG
* Ladders Estimates

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