Role Overview:This role is for an SAP ME MII Consultant dedicated to supporting seven manufacturing factories. The consultant's primary responsibility is to ensure shopfloor continuity, rapid incident response, and production stability, requiring a mandatory onsite presence.
Key Responsibilities:- Possess experience and knowledge in the integration of SAP ME and MII with SAP ERP modules such as PP, SAP EWM, and SAP PCo.
- Demonstrate knowledge on the integration of SAP ME with custom applications.
- Apply experience in support models, including Incident, Changes, and Problem Management.
- Provide service delivery in accordance with ITIL processes, accommodating flexible support and ensuring compliance with SLAs for effective resolution.
- Deliver Plant floor application Support across various sites, including Wilton and San Diego.
- Actively participate in Transition plan activities with both Solution and Support teams to gain a comprehensive understanding of the application landscape.
- Interact with customers to ensure high availability of applications and provide on-time support.
- Coordinate with various support teams for troubleshooting technical problems.
- Coordinate and align with project and LCM teams to ensure application upgrades are well-planned and executed.
- Evaluate customer factory requirements and identify problem areas.
- Perform gap analysis of key problem areas and evaluate multiple MES products for optimal fitment.
- Lead a team of MES consultants to achieve the goal of integrating a suitable manufacturing product globally.
- Create Functional and technical specification documentation.
Required Skills:- Experience and knowledge in the integration of SAP ME and MII with SAP ERP modules (PP, SAP EWM, SAP PCo).
- Knowledge on the integration of SAP ME with custom applications.
- Proficiency in support models, including Incident, Changes, and Problem Management.
- Ability to provide service delivery as per ITIL process, ensuring flexible support and SLA compliance.
- Capability to provide Plant floor application Support in various sites.
- Involvement in Transition plan activities with Solution and Support teams.
- Strong customer interaction skills to ensure high application availability and on-time support.
- Coordination skills for troubleshooting technical problems with various support teams.
- Coordination and alignment with project and LCM teams for application upgrades.
- Expertise in evaluating customer factory requirements and problem areas.
- Proficiency in performing gap analysis and evaluating multiple MES products.
- Ability to drive a team of MES consultants for global manufacturing product integration.
- Skill in creating Functional and technical specification documentation.
Qualifications:- 8-10 years of experience.
