Work You'll Do

As a US Delivery Center Solution Manager on the team, you will:

• Define the target-state SAP platform architecture across development, test, and production environments, including sizing, capacity planning, high availability, disaster recovery, and observability standards.
• Lead database and platform governance activities, including patch strategy, lifecycle management, performance baselines, and operational KPI/SLA management.
• Own integration architecture and operations strategy, including interface portfolio rationalization, monitoring and traceability standards, secure connectivity patterns, and certificate or key management.
• Drive automation and run-efficiency initiatives through infrastructure-as-code, automated health checks, standardized deployment pipelines, and self-healing operational patterns where applicable.
• Oversee platform security and compliance posture, including hardening, privileged access, audit evidence, vulnerability management, and network segmentation or DMZ considerations for middleware components.
• Establish architecture guardrails, operational standards, and governance processes that improve resilience, reduce risk, and support scalable delivery across environments.
• Lead major incident response, post-incident reviews, and systemic remediation efforts to reduce recurring issues and technical debt.
• Collaborate with infrastructure, security, SAP basis, middleware, and application teams to align platform strategy with delivery needs and operational support models.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Secret security clearance required
• 6+ years experience leading SAP platform architecture, database administration, middleware operations, or solution design across complex enterprise environments
• 4+ years experience establishing platform governance for patching, lifecycle management, operational metrics, and service reliability
• 4+ years experience designing or managing integration architectures, including secure interfaces, monitoring, traceability, and middleware modernization or standardization
• 2+ years experience managing or leading delivery teams
• Delivery Center Location & Travel Requirements:
  • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
  • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
  • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

Requisition code: 341128

Job ID 341128