Requirement:

SAMM Modernization Business Process Reengineering (BPR) Support

Job Description: The candidate will support the Defense Security Cooperation Agency (DSCA) Office of Strategy, Plans, and Policy (SPP) in executing business process reengineering (BPR) efforts related to the Security Assistance Management Manual (SAMM). In this role, you will help assess and redesign policy and process structures, support future-state design, and contribute to modernization efforts to improve policy usability, governance, performance management, and implementation. The role is well-suited for a professional with experience in policy, strategy, process improvement, current state assessment, and future state design using human-centered design principles in a fast-paced federal environment.

Key Responsibilities: Key responsibilities of the candidate will be (but aren't limited to):

• Conduct current state assessments of SAMM-related processes, policy workflows, stakeholder needs, and operational pain points.
• Support future-state design efforts for SAMM modernization, including the development of improved process flows, governance structures, and user-centered operating approaches. •
• Apply human-centered design methods to shape future-state solutions that improve the usability, accessibility, and implementation of SAMM content and processes. •
• Support development and refinement of a SAMM Style Guide to promote consistency in structure, language, and presentation of policy content.
• Support the development of a SAMM Governance Guide that defines roles, responsibilities, decision rights, review processes, and maintenance mechanisms for ongoing policy management.
• Support SAMM content restructuring activities based on pilot findings, stakeholder feedback, and the approved future-state direction.
• Assist in designing or refining the policy update performance measurement and metrics process to track effectiveness, timeliness, and sustainability of SAMM updates.
• Synthesize research, interviews, workshops, and document reviews into clear findings, recommendations, and executive-ready deliverables.
• Prepare briefings, working materials, and written products for client review, leadership decision-making, and stakeholder engagement.
• Coordinate across team members and client stakeholders to track inputs, manage action items, and maintain progress against project timelines.

Qualifications/Requirements:

The Candidate must have the ability to think strategically, act tactically, and display strong analytical and critical thinking skills. They must also build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. The Candidate must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

Minimum Qualifications:

• US Citizen
• Secret clearance required.
• Bachelor's degree and 3+ years of relevant professional experience supporting policy modernization, governance design, roadmap development, or organizational/process transformation efforts.
• Experience supporting DoD, OSD, DSCA, or other federal defense clients.
• Experience supporting business process reengineering or transformation initiatives.
• Experience applying structured problem-solving to ambiguous client challenges.
• Experience developing executive-ready PowerPoint presentations, Word deliverables, and other client-facing materials.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a client-service environment.

Highly Desired Qualifications:

• Familiarity with Security Cooperation, Foreign Military Sales, or related policy and governance environments.
• Experience with human-centered design methods and facilitation techniques.
• Experience with stakeholder engagement, workshop facilitation, and process design.

Job: Full-time

Location: NCR/Hybrid

Salary Range: $85k-$100k/year

Assigned Forge JobTitle: Project Specialist

Essential Duties:

• Problem Solving- Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Written Communication- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity- Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Strategic Thinking- Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing- Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
• Professionalism- Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation- Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Qualifications- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Language Skills- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands- The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type, or hear. The employee is frequently required to walk, use hands to finger, handle, or feel and reach with hands and arms.
• Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

This job posting sets forth the basic authorities and responsibilities of this position, which may be changed from time to time as shall be determined. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Benefits:

Forge fosters a rich company culture built on a diverse, hard-working employee base. Our staff is the core of our success and the impetus behind our decisions. In today's corporate culture, there is no longer a line between work and home life. As a result, we focused our benefits approach on the whole family.

The Forge total compensation model is based on a "choose-your-own-adventure approach," allowing each employee to create a comprehensive package of benefits and perks tailored to his or her needs. Examples of benefits included in our total compensation package include:

• Complete Flextime
• 401k With Employer Matching
• Healthcare, Including Medical, Dental, and Vision
• Health Savings Account (HSA) And Pre-Tax Premium Options
• Supplementary healthcare and family support
• Extended Short-Term Disability and Long-Term Disability
• Healthcare Insurance Deductible Paydown
• Health and Wellness Programs
• Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends
• Cell Phone / Internet Stipends
• College Saving Plans with Employer Contributions
• Alternative Work Locations and Tele-Commuting
• Employee Referral Awards
• Retention, Signing & Performance Bonuses
• Commuter Benefits
• Paid Sabbatical